5 Steps to 5 Stars: How to Get Great Online Patient Reviews

Published by Reputation.com

5-steps-to-5-stars-coverNearly 77% of healthcare seekers begin their search for a provider using a search engine.

Your online reputation matters. Whether you ask for feedback or not, patients share their experience online—and their reviews heavily influence whether prospective patients choose you or a competitor.

If your healthcare organization’s reviews don’t match the quality of care you provide, you’re losing new admissions and walk-ins.

In fact, according to the Harvard Business Review, a difference of one “star” in the average rating can lead to a 5-9% difference in revenue.

As a marketing professional, one of the most important things you can do for your organization’s reputation is develop an online review generation and monitoring program.

Download this white paper to get 5 insider tips to develop a systematic approach with the power to:

  • Improve awareness in search, and how you look on social media and third-party review sites
  • Enhance patient experience and satisfaction
  • Grow admissions and revenue

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