Healthcare marketing is undergoing a fundamental shift. Marketers are being asked to deliver measurable ROI, operate with leaner teams, and compete with consumer-first disruptors while maintaining patient trust and engagement. At the same time, internal digital tools are often fragmented and outdated, making it difficult for marketing and digital teams to work efficiently.
This white paper explores how a modernized digital platform strategy, grounded in the use of digital experience platforms (DXPs), content management systems (CMSs), and emerging AI tools, can help health systems improve both patient-facing and internal experiences.
Key Learning Points or Major Questions Answered
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