Finding The Perfect Match
The provider finder should be the heart of a health system’s online presence. Most patients that visit your website are looking for providers, and serving a great user experience that results in an appointment is perhaps the most important role your website can fulfill.
When Scripps Health, a leading health system in San Diego, was at a crossroads to determine the future of their online doctor finder, they made a bold choice to explore beyond well-known software vendors.
Instead, they trusted the small team at Combinaut, a long-time development partner, to create an all-new solution that combined deep technology experience with extensive usability research, with a standalone product that came to be called Sparkle Match.
Download this new free case study to learn how Scripps Health took its provider search from good to great.
You'll learn:
- Why Scripps Health felt that a custom solution would help them put patients' needs first
- The key elements of a great provider search experience
- How to integrate marketing and referral campaigns into the care search experience
- How data from scheduled appointments can influence strategic decisionmaking — and why this makes the ability to share this data crucially important
- And much more!
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