Why Tech Natives Struggle with Digital Healthcare Tools   

Free white paper by Modea

Younger populations that grew up using technology should be able to quickly navigate finding a doctor, paying a bill online, and anything in between, right? After all, they’re digital natives! Unfortunately, this is not necessarily the case.

This often overlooked segment of the population struggles to navigate digital healthcare tools and, therefore, simply doesn’t use them. We wanted to explore why this was happening and came away with some intriguing data.

Organizations seeking to become more equitable and more efficient in their offerings need to make adjustments to their digital properties to better allow younger individuals to access care today and in the future.

Understanding how to best serve your younger population will be critically important for retention and revenue

Download this new report today to:

  1. Learn what’s particularly difficult for younger consumers to find and engage with on your healthcare website and tips on how to fix it.

  2. The single, most important factor that keeps younger cohorts from receiving care in your health system. 

  3. See real data and examples that show firsthand what younger customers value most in healthcare.

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Contrary to popular belief, many younger consumers struggle to use digital healthcare tools to find vital information and care options.   

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