Arkansas Children’s

The Power of Patient Stories: 10 Videos That Make Healthcare Feel More Human

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// By Melissa Sher // Patient stories are the best way to remind audiences that at the heart of healthcare are people. We’ve selected 10 powerful stories from the past year that may inspire you when it comes to creating your next video. Explore our selections and the storytelling moments that make these videos stand out.

Digital Ethnography Sheds New Light on Online Patient Behavior

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How well do you really understand your target audience? Whether that’s patients, prospective employees, donors, or any other stakeholders you want to reach and influence, it’s easy to make incorrect assumptions about why they behave the way they do. In the digital realm, social listening tools help organizations hear what people say online, and analyze Read More

What Is Digital Ethnography, and Why Should You Use It?

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Ask the Expert, with Dean Browell, Chief Behavioral Officer at Feedback  “We want to know if there’s a gap between what they’re saying when you’re courting them from a survey standpoint, versus what they’re actually doing out in the wild.”  // By Jane Weber Brubaker // How well do you really understand your target audience? Read More