Data & Analytics
Subtopics: Marketing Metrics, Digital Analytics, Google Analytics, Attribution, KPIs, Dashboards, ROI, Privacy

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From Blueberries to Watermelons: How Inspira Health Made Maternity Marketing Feel Local

Inspira Health Logo

// By Susan Dubuque // Pregnancy tracking apps often compare fetal growth to fruits and vegetables. A blueberry. A peach. A watermelon. Inspira Health turned that familiar experience into the foundation of an award-winning digital marketing campaign. Discover how this clever maternity campaign increased engagement, online bookings, and patient volume.

Measuring What Matters

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A free white paper, published by LionShare

A Practical Guide to Healthcare Marketing Accountability and Organizational Impact

You’ll learn:

  • Why Marketing Accountability Matters More Than Ever
  • Building the Foundation for Accountability
  • From Engagement to Impact
  • Matching Metrics to Purpose
  • Defining What Counts as a Win
  • The Hidden Cost of Measuring the Wrong Things

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How to Reveal Where Demand Gets Lost: Build Campaigns Backward from Care

// By Christine Blanchette and Lisa Bevere // Healthcare marketers often capture demand at the moment something in a person’s life creates a need for care. Learn how reverse engineering the patient journey can shed light on where patients and prospective patients drop out, and what you can do to increase their chances of successfully finding care.

The Next Three Years of Marketing Measurement: What Hospital Teams Must Do Now

The Next Three Years of Marketing Measurement

ROI & Performance Marketing Week Day 5 Closing Keynote

Presented Sept, 18, 2026

Panelist:

  • Ed Rafalski, Chief Strategy Officer, Denver Health
  • Brian Gresh, VP, Chief Marketing & Communications Officer, Community Health Network
  • Andy Haynes, VP, Demand Marketing, Ascension

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

You’ll learn:

  • How senior executives view marketing’s role in driving growth in key performance indicators such as volume, access, margin, and brand trust.
  • How to design a measurement approach that connects brand and performance, prioritizes outcomes, and resonates with finance and the CEO.
  • How to navigate resourcing and capacity discussions with the C suite and protect your team from “do more with less” fatigue.
  • How to report results in a way that builds confidence with system executives.
  • What capabilities high performing health systems are investing in now to support accountable, outcome driven strategies over the next 1-3 years.

Rafalski-Gresh-Haynes

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Proving Marketing ROI Without Compromising Patient Privacy

Proving Marketing ROI

ROI & Performance Marketing Week Day 5 Session 1

Presented Sept, 18, 2026

Panelists:

  • Amanda Todorovich, FACHE, Executive Director of Digital Marketing, Cleveland Clinic
  • Jessica Holton, Co-Founder, Ours Privacy

Moderated by:

  • Kyle Hardner, Contributing Writer, Plain-English Health Care

You’ll learn:

  • How to measure marketing’s impact on patient acquisition and revenue without exposing PHI.
  • What a privacy-first data infrastructure looks like and how it can restore visibility into the patient journey.
  • Practical steps for aligning marketing, legal, and compliance around measurement

Todorovich-Holton

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From Data Silos to Marketing ROI: What Healthcare Marketers Can Measure Today

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ROI & Performance Marketing Week Day 4

Presented Sept, 17, 2026

Panelists:

  • Bill Balderaz, CEO and founder, Futurety
  • Shondria N. Covington, MBA, MS, AVP, Marketing and Digital Experience, Morehouse School of Medicine
  • Dan Lavelle, VP of System Marketing, Geisinger
  • Valerie Monet, Strategic Marketing Executive, Sutter Health

Moderated by:

  • Therese Lockemy, Founder and CEO, Inner Path Digital, L.L.C

Join us as our panelists explore how you can:

  • Connect campaigns and digital interactions more clearly to leads, appointments, patient acquisition, and business performance.
  • Determine what you can confidently measure today and where important gaps remain.
  • Identify when existing data is enough to take action and where stronger integrations or additional data can add value.
  • Revisit assumptions about privacy, EHR access, and technology requirements that may be holding measurement efforts back.
  • Make practical progress without waiting for a complete CRM, data infrastructure, or technology stack.
  • Understand how emerging discovery channels are changing traditional attribution models.
  • Explore how AEO, GEO, and AI are creating both new measurement opportunities and new gaps.
  • Use AI-assisted reporting and analysis to surface insights faster and support better marketing decisions.

Balderaz-Covington-Lavelle-Monet

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Prove It: Connecting Marketing Performance to Business Results

Connecting Marketing Performance to Business Results

ROI & Performance Marketing Week Day 3

Presented Sept, 16, 2026

Panelists

  • Jamie Mermelstein, Vice President, Digital Experience, Unlock Health
  • Matt Eaves, Vice President, Digital Marketing, University Hospitals

Moderated by:

  • Susan Dubuque, Contributing Editor, Strategic Health Care Marketing and Co-Chair, 2026 eHealthcare Leadership Awards

In this session, you’ll learn how to:

  • Connect marketing activity to appointments, patients, and revenue.
  • Build an attribution model that reflects how patients actually find and schedule care.
  • Use existing data and technology to strengthen ROI measurement.
  • Build the cross-functional partnerships needed to prove marketing’s impact.
  • Translate marketing performance into results that matter to the C-suite.

Mermelstein-Eaves

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From Cost Center to Growth Engine: How CFOs and CMOs Agree on Marketing ROI

From Cost Center to Growth Engine

ROI & Performance Marketing Week Day 1 Opening Keynote

Presented September 14, 2026

Panelists:

  • Opeyemi Oluwole, SVP, Chief Marketing Officer, Hackensack Meridian Health
  • Jeremy Rogers, Vice President of Marketing and Digital Transformation, Beacon Health System
  • Ray Mina, CEO, Freshpaint

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

You’ll learn:

  • How marketing and finance teams are learning to speak the same language and align around the metrics that matter most.
  • How to establish verifiable marketing ROI.
  • How leading healthcare organizations move beyond channel metrics toward enterprise-wide accountability.
  • How privacy-first data strategies enable better measurement and stronger executive decision-making.
  • Where healthcare marketing measurement is headed, and what marketing leaders should prioritize over the next 12-24 months.

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Aligning CRM with Marketing Strategy: Building Stronger Partnerships and Better Results

Aligning CRM with Marketing Strategy

Presented August 26, 2026

Panelists:

  • Orla Seidel, Director, CRM & Digital Marketing, Atlantic Health
  • Rachel M. Totaro, MBA, Director, Digital Strategy, FMOL Health
  • Jerry Hobbs, President and co-founder, Prairie Dog
  • Laura Lee Jones, Founder and CEO, LionShare

Moderated by:

  • Therese Lockemy, Founder and CEO, Inner Path Digital, L.L.C

Join us as our panelists explore how you can:

  • Connect CRM priorities to broader marketing, brand, growth, and patient engagement goals.
  • Create shared goals across marketing, CRM, digital, data, IT, operations, and clinical teams.
  • Clarify roles, responsibilities, decision-making, and workflows across teams.
  • Identify high-value CRM use cases, including patient acquisition, retention, reactivation, audience profiling, and service line growth.
  • Use CRM insights to better understand patient populations, market opportunities, and campaign audiences.

Seidel-Totaro-Hobbs-Jones

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Focus on CRM: How Health Systems Build an Enterprise Strategy for Patient Engagement that Drives Measurable Business Impact

eHST-Focus-On-CRM-How-Health-Systems-Build-An-Enterprise-Strategy-box

CRM is becoming an enterprise capability that connects marketing strategy with patient needs. In this new report, we explore how health systems use CRM to support the patient journey. You’ll find valuable insights that will help you build a more connected CRM strategy that strengthens patient engagement and delivers strategic benefit for your organization.

Download now »

From MarTech Sprawl to Strategy: How Atlantic Health and UNC Health Build a Connected Ecosystem

Jamie Mermelstein

Healthcare organizations have invested heavily in marketing technology, yet many marketing teams still struggle with disconnected systems, fragmented data, and growing pressure to demonstrate business value. Learn how healthcare organizations connect existing technology, data, and teams to provide the foundation for stronger governance, better patient experiences, and more meaningful measurement.

How Marketers Track the Patient Journey Without Compromising Compliance

Jonathan Papp WelbeHealth

// By Kyle Hardner // Compliance regulations make digital ad tracking more difficult, but not impossible. Leaders from Ours Privacy and WelbeHealth explore recent research and offer practical use cases for healthcare marketers. Learn how marketers reach the right audience without compromising on compliance.

How Novant Health Filled a Critical Gap in Menopause Care With a Virtual-First Strategy

Meghan Huffman

Menopause is a universal experience for women. Novant Health’s virtual menopause clinic shows what happens when real patient needs and smart digital strategy align. Learn how Novant Health identified a gap in care, then aligned clinical leadership, operational readiness, and digital marketing to deliver strong results on a surprisingly small budget.

Where Digital Experience Meets Patient Expectations

Where Digital Experience Meets Patient Expectations

A new eHealthcare Strategy & Trends member roundtable featuring winners from the 2025 eHealthcare Leadership Awards

Presented August 4, 2026

Panelists:

  • Ben Dillon, CEO, Geonetric
  • Seth Carnes, senior digital marketing specialist, Bryan Health
  • Lissa Richards, senior director, digital experience, WellSpan Health

Moderator:

  • Susan Dubuque, Contributing Editor, eHealthcare Strategy & Trends and Co-Chair, 2025 eHealthcare Leadership Awards

Here are some of the topics that will be covered:

  • Key drivers of award-winning digital patient experiences
  • Practical strategies that moved the needle
  • Common challenges and how leaders overcame them
  • What’s next for digital patient experience

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Building a Better Healthcare MarTech Ecosystem: How Healthcare Teams Move Beyond Stack Sprawl

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// By Therese Lockemy, MBA // Healthcare organizations have invested heavily in marketing technology, yet many marketing teams still struggle with disconnected systems, fragmented data, and growing pressure to demonstrate business value. Learn how healthcare organizations connect existing technology, data, and teams to provide the foundation for stronger governance, better patient experiences, and more meaningful measurement.

What Does It Take to Achieve Healthcare CRM Maturity Across the Enterprise?

Leaders from Emory Healthcare and HonorHealth, along with CRM experts from LionShare and Kelly Faley Consulting, share practical lessons on how healthcare organizations can personalize communications more thoughtfully, govern messaging across teams, and measure CRM performance in ways leaders understand.

How Novant Health Turned an Unmet Need into a High-Performing Virtual Service

Novant Health Logo

// By Susan Dubuque // Menopause is a universal experience for women. Novant Health’s virtual menopause clinic shows what happens when real patient needs and smart digital strategy align. Learn how Novant Health identified a gap in care, then aligned clinical leadership, operational readiness, and digital marketing to deliver strong results on a surprisingly small budget.

ROI & Performance Marketing Week

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

September 14-18, 2026

Hospital and health system marketing leaders must prove measurable ROI.

In today’s financially challenging environment, leaders in healthcare organizations scrutinize budgets and demand evidence that marketing investments drive profitability and growth.

The ROI & Performance Marketing Week will deliver a week of focused, one-hour sessions presenting strategies for proving the measurable impact of marketing and advertising. From brand awareness campaigns and physician referral strategies to targeted digital outreach, healthcare marketing experts will show how they connect spend with return, and how they position themselves as strategic partners at the leadership table.

Join us for a full week of programming for marketing and digital leaders at hospitals, health systems, and other healthcare provider organizations.

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Still Flying Blind? How Privacy can Power Performance for Healthcare Marketing

Presented July 15, 2026

A new eHealthcare Strategy & Trends webinar with insights from Ours Privacy

Your Presenters:

  • Jessica Holton, CEO and Co-Founder, Ours Privacy
  • Jonathan Papp, Senior Director of Marketing, WelbeHealth

Moderated by:

  • Kyle Hardner, Contributing Writer, Plain English Health Care

You’ll learn:

  • What marketers are saying about the gap between compliance confidence and actual capabilities.
  • How to move toward tracking the full patient journey compliantly, and where most marketers get stuck.
  • How one health company navigated the post-OCR environment and rebuilt its martech stack.
  • Practical next steps for moving from a patchwork of tools to a more unified approach.
  • The future of marketing compliance in the era of AI.

Holton-Papp Speakers

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Beyond the Dashboard: Building an AI-Native Attribution Stack for Healthcare

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AI in Healthcare Marketing June 2026 Day 4 Session 1

Presented June 18, 2026 at 1 p.m. Eastern

Panelists:

  • Matt Lee, Co-Founder and Managing Director, Strategy Collective
  • Lina Soliman, Director of Omni-Channel Strategy, The Ohio State University Wexner Medical Center
  • Kelsey Linden, VP, Commercial Excellence, Shore Capital Partners

Moderated by:

  • Therese Lockemy, Founder and CEO, Inner Path Digital, L.L.C

What you’ll learn:

  • How to move beyond surface-level dashboards toward more meaningful measurement
  • Where traditional attribution breaks down in healthcare
  • Real-world examples of AI-driven attribution and measurement running in healthcare organizations today
  • How AI can help teams connect data, identify patterns, and improve reporting
  • What marketing leaders need to explain performance to finance and executive teams How to think about owned measurement models, governance, and accountability
  • How to build a more practical path to proving marketing’s impact on growth and patient engagement

ai-in-healthcare-marketing-week-june-2026-day-4-session-1

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