Search Engine Marketing
Subtopics: Paid Search, Organic Search, Search Engine Optimization, Content Marketing, Content Management Systems, etc.

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AI Hallucinations Are a Growing Risk for Healthcare Brands. Here’s How to Respond.

Gandolf-Stewart-HC-Success

As artificial intelligence becomes a primary way patients research symptoms, evaluate providers, and choose where to seek care, organizations face a growing challenge: inaccurate answers can put healthcare brands and patient trust at risk. Learn how AI hallucinations occur, why healthcare is uniquely vulnerable, and what organizations can do to reduce risk.

From Blueberries to Watermelons: How Inspira Health Made Maternity Marketing Feel Local

Inspira Health Logo

// By Susan Dubuque // Pregnancy tracking apps often compare fetal growth to fruits and vegetables. A blueberry. A peach. A watermelon. Inspira Health turned that familiar experience into the foundation of an award-winning digital marketing campaign. Discover how this clever maternity campaign increased engagement, online bookings, and patient volume.

How Billings Clinic Makes Location Information Easier for Patients and AI to Find

Ben Dillon

The Billings Clinic location strategy webinar generated more questions than the panel could address live. In this follow-up, leaders from Billings Clinic and Geonetric share insights on what deserves a location profile, how to manage data across a growing health system, and how website structure can support search and AI discovery.

The AI Search Reality Check: What Healthcare Leaders Need to Know, Measure, and Do Next

The AI Search Reality Check

ROI & Performance Marketing Week Day 2

Presented Sept, 15, 2026

Panelists:

  • Tim Shonsey, Vice President of Enterprise Marketing, Intermountain Health
  • Josh Squires, Director of AI Search, Amsive Health
  • Craig Blake, Healthcare Growth Executive and Industry Speaker, Amsive Health

Moderated by:

  • Therese Lockemy, Founder and CEO, Inner Path Digital, L.L.C

You’ll learn:

  • Understand how AI search is changing the way patients discover and evaluate healthcare.
  • Determine where your organization appears, and does not appear, in AI-generated answers.
  • Establish an AI visibility baseline and identify meaningful measures of progress.
  • Understand where traditional search, website, and attribution metrics still provide value and where gaps are emerging.
  • Connect AI visibility and patient intent to acquisition, growth, and broader business performance.
  • Prioritize investment while measurement models and attribution continue to evolve.
  • Build alignment and accountability across marketing, content, technology, analytics, and other key stakeholders.
  • Reassess and update your marketing priorities as AI search continues to develop.

Shonsey-Blake-Squires

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Why a High Google Ranking Doesn’t Guarantee Visibility in AI Search

Evgeniy Yudin

Does a strong ranking on the Google search engine results page correlate with high visibility on AI platforms? A recent study conducted by Rotgar looked at 322 medical questions and compared Google’s Top 20 with citations on ChatGPT and Gemini. Results are surprising.

AI Hallucinations in Healthcare: The Hidden Risk to Your Brand, Compliance, and Patient Trust

Brandon Schakola

// By Jared Johnson // As artificial intelligence becomes a primary way patients research symptoms, evaluate providers, and choose where to seek care, organizations face a growing challenge: inaccurate answers can put healthcare brands and patient trust at risk. Learn how AI hallucinations occur, why healthcare is uniquely vulnerable, and what organizations can do to reduce risk.

Location Strategy Q&A: Billings Clinic on Governance, Listings, and AI Discovery, Pt. 2

Mandi Graham

// By Therese Lockemy, MBA // The Billings Clinic location strategy webinar generated more questions than the panel could address live. In this follow-up, leaders from Billings Clinic and Geonetric share insights on what deserves a location profile, how to manage data across a growing health system, and how website structure can support search and AI discovery.

If You Rank High on Google, Will AI Assistants Cite You? Maybe Not.

medical-source-overlap

// By Evgeniy Yudin // Does a strong ranking on the Google search engine results page correlate with high visibility on AI platforms? A recent study conducted by Rotgar looked at 322 medical questions and compared Google’s Top 20 with citations on ChatGPT and Gemini. Results are surprising.

ROI & Performance Marketing Week

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

September 14-18, 2026

Hospital and health system marketing leaders must prove measurable ROI.

In today’s financially challenging environment, leaders in healthcare organizations scrutinize budgets and demand evidence that marketing investments drive profitability and growth.

The ROI & Performance Marketing Week will deliver a week of focused, one-hour sessions presenting strategies for proving the measurable impact of marketing and advertising. From brand awareness campaigns and physician referral strategies to targeted digital outreach, healthcare marketing experts will show how they connect spend with return, and how they position themselves as strategic partners at the leadership table.

Join us for a full week of programming for marketing and digital leaders at hospitals, health systems, and other healthcare provider organizations.

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Still Flying Blind? How Privacy can Power Performance for Healthcare Marketing

Presented July 15, 2026

A new eHealthcare Strategy & Trends webinar with insights from Ours Privacy

Your Presenters:

  • Jessica Holton, CEO and Co-Founder, Ours Privacy
  • Jonathan Papp, Senior Director of Marketing, WelbeHealth

Moderated by:

  • Kyle Hardner, Contributing Writer, Plain English Health Care

You’ll learn:

  • What marketers are saying about the gap between compliance confidence and actual capabilities.
  • How to move toward tracking the full patient journey compliantly, and where most marketers get stuck.
  • How one health company navigated the post-OCR environment and rebuilt its martech stack.
  • Practical next steps for moving from a patchwork of tools to a more unified approach.
  • The future of marketing compliance in the era of AI.

Holton-Papp Speakers

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How Billings Clinic Built a Smarter Location Strategy for Search, AI, and Patient Access

Ben Dillon

As health systems expand through partnerships, acquisitions, and regional growth, maintaining accurate and useful location information becomes increasingly difficult. Here, we look at how Billings Clinic moved from fragmented location content to a more scalable, patient-centered model, and why that work now matters for access, search visibility, and AI-enabled discovery.

Location Strategy Is Access Strategy: How Billings Clinic Improved Findability

Mandi Graham

// By Therese Lockemy, MBA // As health systems expand through partnerships, acquisitions, and regional growth, maintaining accurate and useful location information becomes increasingly difficult. Here, we look at how Billings Clinic moved from fragmented location content to a more scalable, patient-centered model, and why that work now matters for access, search visibility, and AI-enabled discovery.

AI Hallucinations in Healthcare: The Hidden Risk to Your Brand, Compliance, and Patient Trust

ai-in-healthcare-marketing-week-june-2026-day-3-session2

AI in Healthcare Marketing June 2026 Day 3 Session 2

Presented June 17, 2026 at 2:30 p.m. Eastern

Panelists:

  • Stewart Gandolf, CEO, Healthcare Success
  • Brandon Schakola, Senior Director, Digital Services, Healthcare Success
  • Pansy Lee, Head of Product, inlets.ai
  • John Davey, Vice President Marketing Technology, Mount Sinai Health System

Moderated by:

  • Jared Johnson, Host, Healthcare Rap Podcast, and eHealthcare Strategy & Trends Editorial Advisory Board Member

You’ll learn how to:

  • Understand the causes and implications of AI hallucinations in healthcare, including risks to brand reputation, compliance, and patient trust
  • Identify where and how AI may be misrepresenting your organization using emerging monitoring tools and competitive visibility analysis
  • Apply practical strategies to reduce hallucinations, improve AI-driven search visibility, and strengthen brand safety in an evolving digital landscape

ai-in-healthcare-marketing-week-june-2026-day-3-session-2.1

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Real Work, Real Results: An AI Delivery Lab

ai-in-healthcare-marketing-week-june-2026-day-3-session-1

AI in Healthcare Marketing June 2026 Day 3 Session 1

Presented June 17, 2026 at 1 p.m. Eastern

Panelists:

  • Kelly LaBarre, Senior Digital Marketing Manager, Connecticut Children’s
  • Matthew Carlson, Senior Director User Experience Design, The Ohio State University Wexner Medical Center
  • JC Chakravarty, VP of Strategy and Design, Modea

Moderated by:

  • Char Wilson, Principal Consultant, Char Wilson Consulting

You’ll learn how to:

  • How to use rapid prototyping and vibe coding to accelerate healthcare website development
  • How to build and optimize digital content for AEO and GEO performance
  • What Modea’s healthcare digital maturity survey reveals about AI investment levels, consumer perception, and ROI benchmarks
  • What it takes to make a healthcare website truly discoverable across AI-powered search and answer engines
  • and more.

June-day-3-session1-Speakers1

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AI in the Exam Room: Managing Patient Expectations

AI in Healthcare Marketing June 2026 Day 2 Session 2

AI in Healthcare Marketing June 2026 Day 2 Session 2

Presented June 16, 2026 at 2:30 p.m. Eastern

Panelists:

  • Amanda Reimann, Senior Marketing Manager, Clinical Services University of Iowa Health Care
  • Morgan Lees, Director of Client Experience, Unlock Health

Moderated by:

  • Wendy Margolin, Contributing Writer, Plain-English Health Care

Learn how consumers across different segments want healthcare organizations to communicate about the role of AI in diagnosis, decision support, and the patient experience — and what builds confidence, transparency, and comfort as AI becomes a more visible part of care delivery.

June-day-2-session-2-Speakers-2

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When AI Becomes How Work Gets Done

Opening Keynote June 15

AI in Healthcare Marketing June 2026 Day 1 Opening Keynote 

Presented June 15, 2026

Panelists:

  • Cristal Woodley, VP, Marketing and Communications, Renown Health
  • Taylor Pressler, MPH, MS, Sr. Director of Enterprise Analytics, Renown Health
  • Gregg Johnson, CEO, Invoca
  • Julia Sorensen, Vice President, Marketing – Market Research and Consumer Insights, Mass General Brigham

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

What you’ll learn:

  • How leaders are re‑architecting marketing and digital workflows with AI as the default path.
  • Examples of a real AI-driven workflow overhaul, from intake to output to governance that you can adapt for your own teams.
  • New operating roles and how they plug into existing teams and structures.
  • Guardrails that let non‑technical staff build useful agents without creating compliance and security headaches.
  • How to measure “AI as normal work” — from throughput gains on content and campaigns to better access, engagement, and conversion.

ai-in-healthcare-marketing-week-june-2026-day-1-keynote

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AI in Healthcare Marketing Virtual Summit Is Back Next Week!

Opening Keynote Panelists: Cristal Woodley, vice president, marketing and communications, Renown Health; Taylor Pressler, MPH, MS, senior director of enterprise analytics, Renown Health; Gregg Johnson, CEO, Invoca; Julia Sorensen, vice president, marketing – market research and consumer insights, Mass General Brigham

// By Jane Weber Brubaker // It’s not too late to sign up for AI in Healthcare Marketing Week, eHealthcare Strategy & Trends’ new virtual summit. We offer it at no charge to employees of healthcare provider organizations. Don’t miss this opportunity to hone your AI knowledge and learn how you can bring greater value to your organization.

Does Your Health System’s Website Build Patient Trust? Or Break It?

Shaping Patient Trust Box

// By Char Wilson // Digital experience can either drive loyalty or drive patients away. Leaders from Cleveland Clinic, Renown Health, MDRG, and SearchStax weigh in on findings from recent research. Read on to learn from these experts how you can create digital experiences that strengthen your relationship with patients and consumers.

Healthcare Marketing Compliance Trends 2026

OursPrivacy eHealthcare 2026 Marketing Compliance Survey Report box

A free white paper, published by Ours Privacy

What 100+ healthcare marketers reveal about privacy, performance, and growth

You’ll learn:
  • How marketers are balancing HIPAA compliance with campaign performance
  • Why rising costs and limited tracking are impacting ROI
  • Where martech stacks are breaking down and what’s replacing them

Download Now  »

Showcase Your Best Work: The 2026 eHealthcare Leadership Awards Call for Entries is Open

eHealthcare Awards logo-black

The 2026 eHealthcare Leadership Awards Call for Entries is officially open! In its 27th year, the eHealthcare Awards celebrate excellence in healthcare digital marketing, recognizing standout websites, videos, campaigns, and other digital initiatives that drive marketing and business success across the healthcare industry. The deadline for submitting entries is June 26, 2026.

Submit Your Entries to the 2026 eHealthcare Leadership Awards

ehla-logo-white-676x567

// By Susan Dubuque // The 2026 eHealthcare Leadership Awards Call for Entries is officially open! In its 27th year, the eHealthcare Awards celebrate excellence in healthcare digital marketing, recognizing standout websites, videos, campaigns, and other digital initiatives that drive marketing and business success across the healthcare industry. The deadline for submitting entries is June 26, 2026.

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