Why Privacy-Focused Healthcare Marketing Drives Better Performance

Singh-Twichell

Learn how you can turn your privacy challenges into performance opportunities

Thursday | January 29, 2026 | 2 p.m. Eastern

Your Presenters:

  • Nardeep Singh, MSITM, Marketing Technology Manager, Renown Health
  • Dave Twichell, Head of Marketing, Freshpaint

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

You’ll Learn:

  • Why privacy compliance is more than a legal requirement; it’s a performance enabler
  • How privacy-respecting tracking allows for full-funnel visibility, from ad click to appointment
  • Tactics for modern, HIPAA-aligned audience segmentation and campaign targeting
  • How performance marketing can prove value when budgets are tight
  • Proven methods to rebuild marketing insight without increasing risk

Singh-Twichell

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AI in Healthcare Marketing Week

A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 8-12, 2025

Artificial intelligence is transforming every aspect of healthcare, but what does that really mean for marketing?

From predictive modeling to generative content, AI has the potential to reshape how health systems engage consumers, manage campaigns, and allocate resources. But for senior marketing leaders, the path forward isn’t about shiny new objects — it’s about strategy, structure, and scalability.

Join us for a full week of programming for marketing and digital leaders at hospitals, health systems, and other healthcare provider organizations.

Whether you’re building your first use case or shaping a system-wide roadmap, this virtual summit will help you move toward meaningful, mission-aligned implementation.

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Maximizing Your Programmatic Buy: Turning Data into Digital Impact

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// By Susan Dubuque // Matt King delivers a micro masterclass in programmatic buying, revealing how to use data and technology to deliver the right message to the right person at the right time while maintaining privacy and efficiency. You’ll get actionable tips on how to enhance your digital ROI while keeping patient privacy front and center.

AI Innovation of the Future: The Einstein Divide

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 12, 2025 at 2:30 p.m. Eastern

Panelists:

  • Sameer Sethi, SVP, Chief AI Officer, Hackensack Meridian Health
  • Jason Lesandrini, Assistant Vice President of Ethics, Wellstar Health System
  • Stephanie Wierwille, EVP, Strategy & Innovation, BPD
  • Edward Marx, Chief Executive Officer, Marx Advisory

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

You’ll Learn:

  • What early results and lessons leaders are seeing across functions
  • How to build internal fluency and prepare teams for what’s next
  • What structural, ethical, and cultural shifts are required for AI readiness
  • How to responsibly operationalize AI while protecting trust and compliance
  • How leading systems are using AI to elevate marketing, experience, and brand
  • Outside the box ideas that reimagine AI-powered organizations

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Enterprise Design for AI

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented Friday, December 12, 2025 at 1 p.m. Eastern

Panelists:

  • Victoria Davis, Group Account Director, BPD
  • Christine Kotler, Chief Marketing and Communications Officer, Baptist Health South Florida
  • Pam Landis, VP, Digital Engagement, Hackensack Meridian

Join us to learn how healthcare leaders are:

  • Designing enterprise AI strategies that connect marketing, digital, IT, and operations rather than creating new silos
  • Defining roles, responsibilities, and decision rights for AI, including who owns what, and how work flows across teams
  • Building data and technology architectures that allow AI solutions to plug into existing systems without creating chaos
  • Establishing governance models that address risk, ethics, security, and regulatory requirements while still enabling innovation
  • Prioritizing use cases and investments so AI efforts align with organizational goals, not just individual passions, or shiny objects
  • Developing talent, training, and operating norms so teams feel confident using AI in their day-to-day work
  • Measuring impact in ways that resonate with executive leadership and support ongoing investment

day-5-session-1 Speakers

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Are Hyper-Personalized Patient Journeys Our New Future? How Industry Leaders Are Using AI Agents to Get There

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 11, 2025 at 2:30 p.m. Eastern

Panelists:

  • Andrew Chang, Chief Marketing Officer, UChicago Medicine
  • Chris Hemphill, Founder and Head of Applied Data Science & AI Modular Feedback
  • Paul Lambson, Assistant Vice President, Consumer Technology, Northwell Health

Moderated by:

  • Drew Marlatt, VP, Data Products and Technology, BPD

You’ll Learn:

  • How healthcare consumerism can improve with AI “agents”— autonomous software that can navigate systems, pull data, and complete transactions without human intervention.
  • What it looks like to design systems and processes where consumer interactions feel effortless.
  • What happens when websites are no longer the primary tool for transactions.
  • How AI agents are enabling real-time personalization and eliminating the “one-size-fits-all” healthcare digital experience that has long frustrated patients.

day-4-session-2 Speakers

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AI Agents and Workflow Optimization: From Idea to Impact

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented Thursday, December 11, 2025 at 1 p.m. Eastern

Panelists:

  • Drew Marlatt, VP, Data Products & Technology, BPD
  • Carrie Liken, Strategic Account Executive, Snowflake
  • Victor Reiss, Chief Consumer Officer, UNC Health

Moderated by:

  • Therese Lockemy, founder and CEO, Inner Path Digital

Join us to learn how healthcare marketers are:

  • Identifying high-value workflows that are ready for AI agents today, and where manual oversight is still essential
  • Reducing operational friction by using agents to automate tasks like appointment scheduling, care coordination, data pulls, list creation, campaign setup, segmentation, and reporting
  • Connecting cloud data, MarTech, and enterprise systems so agents can act on unified, governed information
  • Designing guardrails, governance models, and human-in-the-loop checkpoints that keep outputs safe, accurate, and on-brand
  • Learning from agent use cases in other industries, and translating those practices responsibly into healthcare
  • Preparing teams for a new operating model where AI agents augment capacity, accelerate execution, and free humans for higher-value work
  • Balancing near-term efficiency gains with long-term opportunities to reimagine end-to-end marketing workflows

day-4-session-1 Speakers

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AI and Data-Driven Transformation in Practice: Stories and Advice from Three Major Health Systems

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 10 at 2:30 p.m. Eastern

Panelists:

  • John Davey, Vice President Marketing Technology, Mount Sinai Health System
  • Tara Nooteboom, Director of Consumer Digital Strategy, UCI Health
  • Josefer Montes, Executive Director, Marketing & Branding, AdventHealth

Moderated by:

  • Micha Siegel, Director, Product Innovation and Strategy, BPD

You’ll Learn:

  • Examples of responsibly advancing AI data strategies while preserving brand trust and privacy
  • What’s next for personalization, media optimization, and predictive insights
  • What data governance looks like in an AI-powered environment
  • Why aligning data sources is key to AI success
  • How leading teams are using AI to turn fragmented systems into unified performance engines

day-3-session-2 Speakers

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Delivering on the Promise of Data-Driven Transformation

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 10 at 1 p.m. Eastern

Panelists:

  • Anthony Cadieux, Vice President, Performance Marketing, AdventHealth
  • Anne DiNapoli Block, Managing Director, Data Solutions & Analytics, BPD
  • Brian Gresh, VP, Chief Marketing & Communications Officer, Community Health Network
  • Amber Welch, Vice President of Marketing and Digital Platforms, Ochsner Health

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

You’ll Learn:

  • How to responsibly advance your AI data strategies while preserving brand trust and privacy compliance
  • What’s next for personalization, media optimization, and predictive insights
  • What data governance looks like in an AI-powered environment
  • Why aligning data sources is key to AI success
  • How chat-based tools are reshaping campaign planning and analytics
  • How leading teams are using AI to turn fragmented systems into unified performance engines

day-3-session-1 Speakers

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Consumer Behavior in the Age of AI Search: How to Make Your Content Seen and Trusted

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 9, 2025 at 2:30 p.m. Eastern

Panelists:

  • Lacey Reichwald, Director of Marketing, Aha Media Group
  • Robbie Schneider, Enterprise Social Media Manager/ Content Marketing Leader, Franciscan Health

Moderated by:

  • Wendy Margolin, Contributing Writer, Plain-English Health Care

You’ll learn:

  • How AI tools are reshaping when, where, and how consumers search for health information
  • What drives trust — and what causes patients to question AI-generated answers
  • Practical steps to make your organization’s content more visible, verifiable, and patient-friendly in AI search results
  • How real hospitals are adapting their content to stay discoverable and relevant as AI becomes the first stop in the care journey
  • Attend this session to understand what today’s consumers need — and to see what leading health systems are already doing to meet them there.

day-2-session-2 Speakers

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AI and Content: Turning Generative Tools into a Scalable Strategy

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 9, 2025 at 1 p.m. Eastern 

Panelists:

  • Matt Cyr, Founder & President, Loop AI Agency
  • Allie Karas, Senior Vice President of Content, MJH Life Sciences
  • Carolina Anthony, Executive Director, Digital Marketing, AdventHealth

Moderated by:

  • Emily Baker, AVP, Engagement Strategy, BPD

Join us to learn how healthcare leaders are:

  • Translating enterprise goals into AI-informed content roadmaps that prioritize the right topics, audiences, and formats.
  • Using generative AI to support audience research, content ideation, and first drafts, while preserving a strong editorial point of view.
  • Establishing content standards, style guides, and prompts that help AI produce outputs aligned with brand, clinical, and accessibility requirements.
  • Optimizing existing content for AI-driven search and summarization so that trusted information is more likely to surface in AI answers and recommendation engines.
  • Integrating human review, legal/compliance sign-off, and fact-checking into AI-assisted workflows without overwhelming teams.
  • Upskilling writers, strategists, and digital teams to use AI tools confidently — including how to spot hallucinations, bias, and gaps
  • Defining KPIs and feedback loops that show where AI is helping content perform better, and where traditional approaches are still the better choice

day-2-session-1 Speakers

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Inside the Real-World AI Playbooks of Leading Health Systems

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Learn What’s Working and What’s Next from Marketers Implementing AI at Scale

Presented December 8, 2025

Panelists:

  • Val Lopez, Assistant Vice President, Marketing Operations, Baptist Health South Florida
  • Lisa D. Mason, AVP, Product Design & Insights, Providence
  • Amanda Todorovich, Enterprise Executive Director, Digital Marketing, Cleveland Clinic
  • Stephanie Wierwille, EVP, Engagement, BPD

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

Join us to learn how healthcare leaders are:

  • Navigating the early stages of AI learning and adoption across large organizations
  • Identifying smart, strategic opportunities for AI in marketing workflows
  • Aligning AI efforts with patient trust, brand values, and data governance
  • Building internal literacy and cross-functional support
  • Avoiding pitfalls and pushing past pilot fatigue
  • Keeping the human element at the center of AI-driven strategies

Day 1 Keynote Speakers

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The Battle for Healthcare Brand Visibility in the Age of AI-Powered Search

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Building search strategies in response to the rise of AI-generated search results can feel like throwing darts at the computer screen. Tried-and-true playbooks marketers use for SEO and SEM are yielding entirely different results. Today, success means being cited and synthesized by AI models, a transformation that demands a strategic reboot.

Beyond Digital: How Three Health Systems Turned Transformation into a Way of Life

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// By Susan Dubuque // This year’s Mark Gothberg eHealthcare Organizational Commitment Award winners — Hackensack Meridian Health, Intermountain Health, and UCLA Health —  redefine what it means to lead in a digital-first world. Get a closer look at how each of these award-winning organizations brings its mission to life through forward-thinking digital strategies.

Transforming Patient Acquisition with AI-Powered Conversation Intelligence

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Presented November 18, 2025

Discover how Emory Healthcare and University Hospitals connect the dots between digital touchpoints and phone conversations, creating seamless experiences that drive patient acquisition and retention.

Your Presenters:

  • Allyzon Zahorcak, Director, Performance Marketing, Emory Healthcare
  • Noah Brooks, Manager of Analytics & Strategy, University Hospitals
  • Lyndey Brock, Director of Account Management Health, Healthcare Vertical, Invoca

Moderated by:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

You’ll Learn:

  • How to track call conversions back to the exact ad or keyword that drove them.
  • How you can automate bidding strategies and optimize for high-value patient calls.
  • How to improve your website by understanding which interactions led to calls.
  • How to use digital intent data to route callers to the most qualified agent or care location, improving first-call resolution.

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AI Overviews Rewrite the Patient Journey

// By Wendy Margolin // When ChatGPT was released to the public on a massive scale a mere three years ago, eager early adopters headed to an AI URL of their choice to test-drive a new tool while others steered clear. Learn how AI is changing healthcare search and how healthcare organizations should respond.

2025 eHealthcare Leadership Awards Honor Outstanding Healthcare Digital Initiatives 

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Winners of the 2025 eHealthcare Leadership Awards were announced on November 9th at an awards presentation held during the Healthcare Internet Conference. More than 270 organizations were recognized for their outstanding work. Winners of Platinum, Gold, Silver, and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms.

AI Search Is Rewriting the Content Marketing Rules

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// By Devin Healy // Building search strategies in response to the rise of AI-generated search results can feel like throwing darts at the computer screen. Tried-and-true playbooks marketers use for SEO and SEM are yielding entirely different results. Today, success means being cited and synthesized by AI models, a transformation that demands a strategic reboot.

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