How Do Healthcare Organizations Go Beyond Minimum Requirements to Make Digital Experiences Welcoming to People of All Abilities?
Ask the Expert with Simon Dermer, Managing Director, eSSENTIAL Accessibility
// By Jared Johnson //
Healthcare organizations that invest in their patients with disabilities reap significant rewards. They enjoy loyalty and high patient satisfaction from the largest minority group in the world. But doing so requires going beyond the minimum requirements for website accessibility. It takes an ongoing commitment to stay current on standards and involve people with disabilities in continually testing new content.
Simon Dermer, managing director for eSSENTIAL Accessibility, presented on enhancing the digital experience for patients with disabilities at the 2018 Healthcare Internet Conference (HCIC) in Scottsdale, Arizona, and we followed up with him to learn more.