Hospital Websites

How 3 Healthcare Leaders Use Agentic AI to Personalize Healthcare

Andrew Chang

// By Wendy Margolin // Agentic AI has the potential to help health systems deliver personalized patient experiences that are commonplace in industries like retail and hospitality. Read on to see how leaders from UChicago Medicine, Northwell Health, and Modular Feedback use AI-enabled workflows to reduce friction, improve access, and scale communication.

Hospital Websites Aren’t Dead, They’re Evolving: Practical Wins & ROI from the Past Year

Squared speakers 4 Symetris

Wednesday | February 11, 2026 | 2 p.m. Eastern

Your Presenters:

  • Brad Muncs, CEO, Symetris
  • Seth Kaplan, Director of Marketing, Digital and CX, HonorHealth
  • Tara Nooteboom, Director of Consumer Digital Strategy, UCI Health

Moderated by:

  • Jared Johnson, Chief Marketing Officer at Praia Health and eHealthcare Strategy & Trends Editorial Advisory Board Member

After attending, you’ll be able to:

  • Reframe your website strategy from redesign cycles to an ongoing “website-as-a-product” operating model.
  • Identify and prioritize high-impact improvements you can ship incrementally (without waiting 12-18 months for a redesign).
  • Build a clearer ROI narrative for leadership by connecting web work to outcomes (access, conversion, patient acquisition, efficiency).
  • Navigate stakeholder overload with governance approaches that reduce bottlenecks and align teams around measurable goals.
  • Leave with examples and language you can use to align marketing, digital, and operational partners when resources are tight.

Speakers 4 Symetris

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Consumer Behavior in the Age of AI Search: How to Make Your Content Seen and Trusted

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 9, 2025 at 2:30 p.m. Eastern

Panelists:

  • Lacey Reichwald, Director of Marketing, Aha Media Group
  • Robbie Schneider, Enterprise Social Media Manager/ Content Marketing Leader, Franciscan Health

Moderated by:

  • Wendy Margolin, Contributing Writer, Plain-English Health Care

You’ll learn:

  • How AI tools are reshaping when, where, and how consumers search for health information
  • What drives trust — and what causes patients to question AI-generated answers
  • Practical steps to make your organization’s content more visible, verifiable, and patient-friendly in AI search results
  • How real hospitals are adapting their content to stay discoverable and relevant as AI becomes the first stop in the care journey
  • Attend this session to understand what today’s consumers need — and to see what leading health systems are already doing to meet them there.

day-2-session-2 Speakers

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The Battle for Healthcare Brand Visibility in the Age of AI-Powered Search

Landis-Pamela-Hackensack-Meridian

Building search strategies in response to the rise of AI-generated search results can feel like throwing darts at the computer screen. Tried-and-true playbooks marketers use for SEO and SEM are yielding entirely different results. Today, success means being cited and synthesized by AI models, a transformation that demands a strategic reboot.

Beyond Digital: How Three Health Systems Turned Transformation into a Way of Life

Headshot - Adrienne-Woods-HMH

// By Susan Dubuque // This year’s Mark Gothberg eHealthcare Organizational Commitment Award winners — Hackensack Meridian Health, Intermountain Health, and UCLA Health —  redefine what it means to lead in a digital-first world. Get a closer look at how each of these award-winning organizations brings its mission to life through forward-thinking digital strategies.

2025 eHealthcare Leadership Awards Honor Outstanding Healthcare Digital Initiatives 

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Winners of the 2025 eHealthcare Leadership Awards were announced on November 9th at an awards presentation held during the Healthcare Internet Conference. More than 270 organizations were recognized for their outstanding work. Winners of Platinum, Gold, Silver, and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms.

AI Search Is Rewriting the Content Marketing Rules

Frattaroli-Maelina-CT-Childrens

// By Devin Healy // Building search strategies in response to the rise of AI-generated search results can feel like throwing darts at the computer screen. Tried-and-true playbooks marketers use for SEO and SEM are yielding entirely different results. Today, success means being cited and synthesized by AI models, a transformation that demands a strategic reboot.

2025 eHealthcare Leadership Award Winners Announced    

Susan Dubuque black and white headshot

// By Susan Dubuque // Winners of the 2025 eHealthcare Leadership Awards were announced on November 9th at an awards presentation held during the Healthcare Internet Conference. More than 270 organizations were recognized for their outstanding work. Winners of Platinum, Gold, Silver, and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms.

How Leading Health Systems Align Strategy, Architecture, and Partnerships to Elevate Digital Experiences

Laura Housholder

Healthcare digital leaders from Children’s Nebraska, Rochester Regional Health, UCI Health, and industry experts from Reason One and Schema App share practical strategies for navigating AI search, composable architecture, and the evolving patient journey. Discover how leading healthcare organizations are building flexible, future-ready digital experiences that meet patients wherever they are.

Beyond the Website: How Healthcare Organizations Navigate AI Discovery, Composable Tech, and Changing Patient Behavior

Tyler Pierce

// By Therese Lockemy, MBA // Healthcare digital leaders from Children’s Nebraska, Rochester Regional Health, UCI Health, and industry experts from Reason One and Schema App share practical strategies for navigating AI search, composable architecture, and the evolving patient journey. Discover how leading healthcare organizations are building flexible, future-ready digital experiences that meet patients wherever they are.

2025 Healthcare Marketing Compliance Survey

2025 Healthcare Marketing Compliance Survey

The 2025 Healthcare Marketing Compliance Survey provides marketing leaders a snapshot of the state of tracking and privacy compliance for digital marketing in healthcare.

Complete the survey today, and you’ll receive:

  • Early access to the survey results once they are fully compiled
  • Valuable, exclusive data about the state of healthcare marketing compliance
  • A chance to win a $200 Amazon gift card!

Take Survey

SEO in the Age of AI and Google Overviews: Winning Digital Visibility in Healthcare

Presented on September 24, 2025

Your Presenters:

  • Brandon Schakola, SEO Expert & Digital Marketing Lead, Healthcare Success
  • Maelina Frattaroli, Lead Copywriter and Content Strategist, Connecticut Children’s
  • Pamela Landis, Vice President, Digital Engagement, Hackensack Meridian Health

Moderated by:

  • Stewart Gandolf, CEO, Healthcare Success

You’ll Learn:

  • Why old-school keywords are obsolete — and what’s replacing them
  • How to secure visibility in Google AI Overviews, ChatGPT, Gemini, and beyond
  • Why being a trusted authority, thought leader, and omnipresent brand is now non-negotiable
  • Realistic solutions for the “disappearing traffic” crisis and ongoing LLM visibility battles
  • Concrete steps to find and fill your content gaps, and measure today’s AI-driven success

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The Future of Hospital Websites: Navigating AI, Search, UX, and the Shift to Composable Architecture

ft image The Future of Hospital Websites

Presented September 3, 2025

Your Presenters:

  • Michael Kinkaid, Chief Product and Technology Officer, Reason One
  • Laura Housholder, Digital Marketing Manager, Children’s Nebraska
  • Martha van Berkel, co-founder and CEO, Schema App
  • Tyler Pierce, Director of Digital Engagement, Rochester Regional Health
  • Tara Nooteboom, Director of Consumer Digital Strategy, UCI Health

Moderated by:

  • Therese Lockemy, Founder and Principal Consultant, Inner Path Digital, L.L.C

Join us as our panelists explore how you can:

  • Develop a strategic approach to website transformation that aligns technology choices with organizational goals and patient needs
  • Make smart platform decisions by understanding the real differences between major platforms and when composable solutions make sense
  • Build flexible foundations using composable architecture to future-proof your investment and enable rapid adaptation
  • Implement AI thoughtfully with clear use cases that enhance rather than complicate the patient experience, from intelligent search to automated scheduling to personalized content delivery
  • Improve findability and discoverability through advanced SEO, schema markup, and optimizing for how patients now search using generative AI tools like ChatGPT and Google’s AI overviews
  • Create governance models that balance innovation with security, compliance, and the need for strategic oversight

Watch Now  »

Conference Preview: HCIC 2025 Heats Up in Las Vegas

Kathy Divis

We asked people who have supported HCIC for many years what makes it such a valuable conference that they keep coming back year after year. Here, we share their comments and highlight sessions you won’t want to miss. Join healthcare marketing leaders and innovators, November 9-12 at Caesars Palace, Las Vegas.

Go All In on Digital Marketing Success at HCIC 2025

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// By Jane Weber Brubaker // We asked people who have supported HCIC for many years what makes it such a valuable conference that they keep coming back year after year. Here, we share their comments and highlight sessions you won’t want to miss. Join healthcare marketing leaders and innovators, November 9-12 at Caesars Palace, Las Vegas.

The AI-Powered Tool Making Health Communication More Patient-Friendly

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The Institute for Healthcare Advancement leans on decades of health literacy expertise and generative AI to offer a tool that helps transform patient education into a driver of both equity and efficiency. Discover how this new health literacy platform works, who has access to it, and why human oversight is still needed.

7 Factors to Consider When Evaluating Provider Search Platforms

Michael Kinkaid

For marketing leaders in healthcare, the provider search experience isn’t just a digital tool — it’s a reflection of your brand, a driver of patient loyalty, and a key lever for growth. A well-integrated provider search platform can directly impact patient acquisition, retention, and satisfaction scores.

Digital Showcase: Building Trust Through Digital Integration

Prisma Health logo

// By Susan Dubuque // When two of South Carolina’s leading healthcare organizations merged to form Prisma Health, it marked more than a consolidation of services. It was the creation of a new healthcare identity for more than 1.4 million South Carolinians. Learn how Prisma Health solidified its brand and created a unified digital front door.

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