Aha Media Group

Consumer Behavior in the Age of AI Search: How to Make Your Content Seen and Trusted

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented December 9, 2025 at 2:30 p.m. Eastern

Panelists:

  • Lacey Reichwald, Director of Marketing, Aha Media Group
  • Robbie Schneider, Enterprise Social Media Manager/ Content Marketing Leader, Franciscan Health

Moderated by:

  • Wendy Margolin, Contributing Writer, Plain-English Health Care

You’ll learn:

  • How AI tools are reshaping when, where, and how consumers search for health information
  • What drives trust — and what causes patients to question AI-generated answers
  • Practical steps to make your organization’s content more visible, verifiable, and patient-friendly in AI search results
  • How real hospitals are adapting their content to stay discoverable and relevant as AI becomes the first stop in the care journey
  • Attend this session to understand what today’s consumers need — and to see what leading health systems are already doing to meet them there.

day-2-session-2 Speakers

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AI Overviews Rewrite the Patient Journey

// By Wendy Margolin // When ChatGPT was released to the public on a massive scale a mere three years ago, eager early adopters headed to an AI URL of their choice to test-drive a new tool while others steered clear. Learn how AI is changing healthcare search and how healthcare organizations should respond.