design

Platinum Playbook: An Inside Look at Award-Winning Hospital Websites

Platinum Playbook: An Inside Look at Award-Winning Hospital Websites

Hospital Websites Day 5 Closing Keynote 

Presented March 13, 2026 at 2:30 p.m. Eastern

Panelists:

  • Carolina Anthony, Executive Director, Digital Marketing, AdventHealth
  • William “Skip” Hidlay, Vice President and Chief Communications and Marketing Officer, The Ohio State University Wexner Medical Center

Moderator:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

The panelists will share:

  • What set their award–winning websites apart from competitors
  • The design, UX, and content decisions that made the biggest impact
  • How AI is influencing search, content strategy, and user journeys today
  • Lessons learned — including what they would do differently if starting now
  • How their websites continue to evolve in a fast-changing digital environment

Anthony-Hidlay

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Better Design, Easier Access: How Digital Experience Shapes Care

Better Design, Easier Access: How Digital Experience Shapes Care

Hospital Websites Day 2 Session 2 

Presented March 10, 2026 at 2:30 p.m. Eastern

Panelists:

  • Diane Hammons, Director of Digital Engagement, WG Content
  • Ben Cash, CEO, Reason One
  • Andy Lyons, Interim Vice President & Chief Marketing and Digital Officer, Roper St. Francis Healthcare
  • Kayla Saturday, Director, Digital Experience & Integration, Emory Healthcare

Moderator:

  • Therese Lockemy, Founder and CEO, Inner Path Digital, L.L.C

You’ll hear perspectives on:

  • What teams really mean by “better design,” and what often gets overlooked
  • Where patient effort, friction, and cognitive overload build across key journeys
  • Where clarity and confidence break down, even when experiences look polished
  • Where differentiation strengthens trust and improves the patient experience, not just the look and feel
  • How AI and automation can reduce burden or introduce new uncertainty, and what it takes for improvements to hold up operationally

Screenshot 2026-02-08 170144

Watch Now  »

Platinum Playbook: An Inside Look at Award-Winning Hospital Websites

Hospital Websites Day 5 Closing Keynote 

Friday | March 13, 2026 | 2:30 p.m. Eastern

Panelists:

  • Carolina Anthony, Executive Director, Digital Marketing, AdventHealth
  • Laura Housholder, Digital Marketing Manager, Children’s Nebraska
  • William “Skip” Hidlay, Vice President and Chief Communications and Marketing Officer, The Ohio State University Wexner Medical Center

Moderator:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

The panelists will share:
The panelists will share:

  • What set their award–winning websites apart from competitors
  • The design, UX, and content decisions that made the biggest impact
  • How AI is influencing search, content strategy, and user journeys today
  • Lessons learned — including what they would do differently if starting now
  • How their websites continue to evolve in a fast-changing digital environment

day-5-session-2speakers

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Better Design, Easier Access: How Digital Experience Shapes Care

eHST-hospital-websites-day2session2 (1)

Hospital Websites Day 2 Session 2 

Tuesday | March 10, 2026 | 2:30 p.m. Eastern

Panelists:

  • Diane Hammons, Director of Digital Engagement, WG Content
  • Ben Cash, CEO, Reason One
  • Andy Lyons, Interim Vice President & Chief Marketing and Digital Officer, Roper St. Francis Healthcare
  • Kayla Saturday, Director, Digital Experience & Integration, Emory Healthcare

Moderator:

  • Therese Lockemy, Founder and CEO, Inner Path Digital, L.L.C

You’ll hear perspectives on:

  • What teams really mean by “better design,” and what often gets overlooked
  • Where patient effort, friction, and cognitive overload build across key journeys
  • Where clarity and confidence break down, even when experiences look polished
  • Where differentiation strengthens trust and improves the patient experience, not just the look and feel
  • How AI and automation can reduce burden or introduce new uncertainty, and what it takes for improvements to hold up operationally

Screenshot 2026-02-08 170144

Register Now  »