eHealthcare Pulse In 2010, 100 primary care physicians affiliated with three health systems agreed to explore the impact of sharing clinical notes with patients in a project dubbed OpenNotes. The total panel for the initial trial was 20,000 patients from Beth Israel Deaconess Medical Center in Boston, Geisinger Health System in Pennsylvania, and Harborview Medical Read More
As if there weren’t enough pressures on providers and health systems, now they have to worry about competition from retail health clinics. Attention-grabbing headlines like this one from Forbes makes you wonder where all this is leading: “Healthcare for $4: Are You Ready For Wal-Mart To Be Your Doctor?” Health clinics operated by drugstore chains Read More
by Brian O’Neill Healthcare providers and payers have intrinsically known for years the importance of effective communication to high-quality care. But, truth be told, the system hasn’t always worked as well as it should. Primary care physicians have their challenges in communicating with specialists (including hospitalists). Physicians and nurses don’t always talk to each other Read More
by Brian O’Neill With healthcare reform bringing millions of newly insured patients into a system that already sees shortages in primary care physicians and select specialties, the industry is being pressured to become ever smarter about how providers, insurers, and patients themselves communicate and interact. Fortunately, affordable electronic communication tools are available today that support Read More
by Jane Weber Brubaker Cleveland Clinic was an early adopter of Epic’s electronic health record (EHR) beginning in 2000. In 2012, Cleveland Clinic launched MyPractice Healthcare Solutions, a branded version of the Epic EHR platform, to share best practices with other organizations. “Part of Cleveland Clinic’s mission is to share its experience and model of Read More
// Ask The Expert with Daniel E. Ansel // It’s a commonly accepted maxim that it costs five times more to recruit a new customer than to retain a satisfied one, yet when I ask hospitals and health systems if they’re concerned or think about tracking the “lifetime value” of a patient, they usually don’t Read More