Technology and Patient Care
Subtopics: Trends, Application of Consumer Electronics in Health Care, Telemedicine, Wearables

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How Tech and Healthcare are Looking to Partner in Meaningful Ways

Lee-Vivian-Verily

It’s always interesting to see who’s included in Modern Healthcare’s “100 Most Influential People in Healthcare” and how the list changes over time. In 2019, for example, Dr. Atul Gawande, CEO of Haven, the joint venture formed by Amazon, Berkshire Hathaway, and JPMorgan Chase, was included in the rankings. By 2021, Haven had been disbanded. Read More

Survey Shows Consumers Crave a Personalized Healthcare Experience

Chris Evanguelidi

// By Althea Fung // In ecommerce, personalization is used to build relationships with consumers and sell them more goods. In healthcare, the goal of personalization is to improve health outcomes. After weeks of receiving emails from Old Navy promoting joggers — fleece-lined joggers, comfy-cozy joggers, $12 joggers, I finally caved. When I clicked on Read More

UCLA Health Wins Prestigious Mark Gothberg Award

UCLA Health

UCLA Health was one of three healthcare systems that received the prestigious Mark Gothberg eHealthcare Organizational Commitment Award at the 22nd Annual eHealthcare Leadership Awards held at HCIC in Las Vegas on November 4, 2021. This award is the highest honor conferred by eHealthcare Leadership Awards, with entries evaluated on an organization’s overall digital approach Read More

Northwell Health Takes Digital Patient Experience to New Heights

Mike Mangi

// By Jane Weber Brubaker // When the pandemic hit New York City, Northwell Health became a proving ground for new technology solutions to help mitigate the extreme challenges. Having an agile in-house team capable of creating sophisticated new solutions is “a tremendous muscle for the organization,” says Emily Kagan Trenchard. Northwell Health’s homegrown native Read More

Is Capacity Marketing the Next Step for Health Systems? Ask the Expert, with Chris Boyer, Vice President of Digital Strategy & Marketing Intelligence, Beth Israel Lahey Health

Boyer-Chris-BI-Lahey

// By Jim Samuel // “What health systems have to do now is get a better understanding of their customers’ needs, where they’re seeking care, and start to market to them where there is the capacity for care,” says Boyer. Two years into the COVID-19 pandemic, hospitals around the country are learning how to deal Read More

“The Happy Marriage of Health and Tech”

DeSalvo-Karen-Google-Health

// By Jane Weber Brubaker // Physicians leading the healthcare vertical in Big Tech companies are embracing the opportunity to leverage technology to solve healthcare’s biggest challenges. It’s always interesting to see who’s included in Modern Healthcare’s “100 Most Influential People in Healthcare” and how the list changes over time. In 2019, for example, Dr. Read More

UCLA Health One of Three Health Systems to Receive Top Award at 22nd Annual eHealthcare Leadership Awards Ceremony

Linda Ho

// By Marlene Kurban // As the pandemic surged in Southern California in 2020, leaders at UCLA Health posed the question, “What if we could turn digital products and tools that we were merely piloting into full-blown digital experiences?” UCLA Health was one of three healthcare systems that received the prestigious Mark Gothberg eHealthcare Organizational Read More

Making the Telehealth Experience More Hospitable

Zhang-Lu-Mich-State

Going to the doctor can often be stressful for patients and their loved ones. That’s why having an attentive and caring provider is so important. In training, medical professionals learn that bedside manner — how doctors, nurses, and other hospital staff approach patients and their families — can directly affect the overall experience for patients. Read More

How to Prevent Technology-Related Barriers to Care

Stacy Hurt

A group of industry innovators recently took part in a panel discussion hosted by Reuters Events™, “Taking Action to Eliminate Disparities and Advance Health Equity.” Technology was one of several topics these leaders covered during their wide-ranging conversation, moderated by patient engagement consultant Stacy Hurt. Hurt asked the panel, “How can we prevent technology from Read More

Virtual Roundtable: Building Your Digital Front Door

Virtual Roundtable Building Your Digital Front Door

The COVID-19 pandemic and the rapidly changing competitive environment are making the consumer and patient digital experience a higher priority for healthcare marketers than ever before. This webinar will provide important insights and tips you need to be ready to play a key role in improving your digital front door.

A new eHealthcare Strategy & Trends webinar for healthcare marketers and digital strategists.

Panelists:

  • Kendra Calhoun, Senior Vice President, Strategic Marketing & Communications, Avera Health
  • Ed Rafalski, Chief Strategy and Marketing Officer, BayCare Health System
  • Ben Dillon, Chief Strategy Officer, Geonetric

Watch this webinar and you’ll learn:

  • Benchmark where your organization is today
  • Set a vision for future improvement based on digital experience roadmaps
  • Get leadership and organizational buy-in for digital experience initiatives
  • Overcome roadblocks and breakdown operational silos
  • Determine pilot initiatives and build on early wins
  • Establish and measure key indicators for success
  • Put key takeaways to work at your organization

Watch Now »

Mayo Clinic Lends a Hand to Healthcare Startups

Mayo Clinic

Health tech is booming. With digital technology, healthcare providers can offer patients effective interventions, in-person and remotely. This has become increasingly important throughout the COVID-19 global pandemic, as the use of telehealth and remote monitoring has accelerated. According to the latest Healthcare Investment and Exits report from the Silicon Valley Bank, investors are pouring billions Read More

Extending Bedside Manner to the Computer Screen

Zhang-Lu-Mich-State

// By Althea Fung // The hospitality industry strives to give customers great experiences that will win their loyalty. How can providers adopt some of the same principles and make telehealth visits more hospitable? Going to the doctor can often be stressful for patients and their loved ones. That’s why having an attentive and caring Read More

Health Equity and the Role of Technology

Patti Doykos

// By Jane Weber Brubaker // Healthcare executives from Highmark Health, Virginia Mason, and Bristol Myers Squibb discuss the potential of technology to level the playing field in healthcare. Technology is a two-edged sword. It can help solve some of healthcare’s thorniest challenges, and it can also create problems, however unintended, particularly in the realm Read More

Startups Get a Leg Up with Mayo Clinic Platform_Accelerate

Harnisch-Eric-Mayo

// By Althea Fung // Health tech is booming. With digital technology, healthcare providers can offer patients effective interventions, in-person and remotely. This has become increasingly important throughout the COVID-19 global pandemic, as the use of telehealth and remote monitoring has accelerated. According to the latest Healthcare Investment and Exits report from the Silicon Valley Read More

Launching a Better Physician Communications Strategy

Blazar-Jim-Hackensack-Meridian

Hackensack Meridian Health needed a better way to communicate with its physicians. The Edison, New Jersey-based organization was like many health systems across the country, and relied on a combination of email, newsletters, electronic health records (EHR), and other methods to reach and engage its medical staff. “We had multiple ways to communicate with our Read More

What Are the Top Industry Priorities for 2022?

Kartchner-Craig-HonorHealth

Digital technologies are transforming how healthcare is delivered and ushering in new competitors to the market from nontraditional spaces like retail and payers. Large insurance companies are acquiring or developing physician practices in markets across the country. For example, OptumCare, a subsidiary of UnitedHealthcare, employs or is affiliated with 50,000 doctors — the largest provider Read More

Virgin Pulse Acquires Welltok To Serve More Clients Across the Healthcare Spectrum

Michalak-Christopher-Virgin-Pulse

In recent years, the healthcare industry has been moving away from its traditional focus on episodic care toward wellness, prevention, and population health. The recent acquisition of Welltok by Virgin Pulse in October 2021 underscores that this movement is coming from multiple directions. Welltok and Virgin Pulse have primarily focused on the employer and payer Read More

How One New Jersey Health System Uses Digital Tools to Build Physician Engagement and Improve Communications

Simpson-John-Dig-Health-Strat

// By Jim Samuel // Like many health systems throughout the nation, New Jersey’s Hackensack Meridian Health faced challenges when it came to communicating with physicians. A patchwork of multiple systems and methods resulted in poor communications and left doctors disengaged. The system used digital tools to solve the problem and build physician engagement. Hackensack Read More

SCL Health Makes Engagement a Top Priority

One way health systems can highlight their digital leadership, share successes, and demonstrate the ways technology helped their organizations achieve strategic business objectives is to enter — and win — the Mark Gothberg eHealthcare Organizational Commitment Award, the highest honor conferred by the eHealthcare Leadership Awards. Three health systems received recognition for winning this prestigious Read More

Who Gets a Seat at the Healthcare Table in 2022?

Savkar-Vikram-wolters-kluwer

// By Althea Fung // Digital technologies are transforming how healthcare is delivered and ushering in new competitors to the market from nontraditional spaces like retail and payers. Large insurance companies are acquiring or developing physician practices in markets across the country. For example, OptumCare, a subsidiary of UnitedHealthcare, employs or is affiliated with 50,000 Read More

Virgin Pulse Acquires Welltok: Q&A with Christopher Michalak, CEO

Michalak-Christopher-Virgin-Pulse

// By Jane Weber Brubaker // In recent years, the healthcare industry has been moving away from its traditional focus on episodic care toward wellness, prevention, and population health. The recent acquisition of Welltok by Virgin Pulse in October 2021 underscores that this movement is coming from multiple directions. Welltok and Virgin Pulse have primarily Read More

How One System Transformed Care Delivery During the Crush of COVID

Rachel Donovan

It wasn’t just any Friday the 13th. It was March 13, 2020 — the day the federal government declared a national emergency due to the ongoing outbreak of COVID-19. Across the country, businesses started to shut down; people started working remotely, and hospitals, including Nemours Children’s Health, had to figure out how to quickly optimize Read More

SCL Health Takes Home Top Honors for the Second Year in a Row

Lydia Jumonville

// By Jane Weber Brubaker // One way health systems can highlight their digital leadership, share successes, and demonstrate the ways technology helped their organizations achieve strategic business objectives is to enter — and win — the Mark Gothberg eHealthcare Organizational Commitment Award, the highest honor conferred by the eHealthcare Leadership Awards. Three health systems Read More

Using Data To Seamlessly Unite Two Systems

When South Carolina’s Greenville Health System merged with Palmetto Health in 2017 to create Prisma Health, the two systems did not know each other very well. They had different billing systems and different electronic health records (EHR). They even had different physician referral systems. “We didn’t know each other, and providers didn’t know what services Read More

COVID Accelerates Enterprise Telehealth Adoption at Nemours Children’s Health

Jenna MacPherson

// By Marcia Simon, APR //  The pandemic changed the dynamics of collaboration in health systems, with clinical and operations teams working side by side with marketing technology and communications departments to coordinate enterprise-wide transformation.  It wasn’t just any Friday the 13th. It was March 13, 2020 — the day the federal government declared a Read More

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