Tools and Digital Platforms

Providence Proves the Value of Improving Customer Experience

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// By Jane Weber Brubaker // As consumers, we know from personal experience how hard it can be to find and get care when we need it. One way Providence makes it easier is through the Providence app. Learn how the app drove $26 million in attributed revenue and an additional $22 million in operational efficiencies.

Healthcare Privacy Platform

Healthcare Privacy Platform

Freshpaint’s Healthcare Privacy Platform empowers healthcare companies to confidently measure, optimize, and scale their marketing campaigns using the best tools available—all while remaining compliant with a growing list of privacy regulations like HIPAA

Download this one pager to learn how some of the biggest names in healthcare are using Freshpaint to:

  • Restore Critical Data Flow: Ensuring ad platforms receive the necessary data to optimize campaigns.
  • Reduce Marketing Costs: Bringing CPL and CPC back to baseline levels.
  • Ensure Privacy Compliance: Safeguarding sensitive data to prevent it from being shared with unauthorized tools.

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A CRM Story: Penn Highlands Healthcare

A CRM Story Penn Highlands Healthcare

Download this new white paper and learn:

  • How Can a Mid-Size Hospital System Achieve Measurable Growth and Deeper Patient Engagement? Explore the strategies and real-world outcomes that drove impactful results.
  • What Are the Key Steps to Prove ROI and Secure Support for Marketing Investments? Learn how to build a compelling case for CRM-driven campaigns.
  • Which Scalable, Data-Driven Tactics Can Position Your Marketing for Long-Term Success? Discover future-ready methods to stay competitive in the dynamic healthcare landscape.
  • How Can You Test and Optimize CRM Campaigns to Adapt to Evolving Market Needs? Gain insights into creating flexible campaigns that deliver results in shifting environments.

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Unveiling the Power of Influencer Marketing in Healthcare

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This insightful webinar will explore how influencer marketing is shaping the future of healthcare, with real case studies to prove it.

Wednesday | February 26, 2025 | 2 p.m. Eastern

Your Presenters:

  • Aundrea Leckie, Associate Director, Account Management (West), Open Influence
  • Erin Killion, Director of Client Strategy, Healthcare, Goodway Group
  • Katie Steeb, Senior Media Manager, Goodway Group

What You’ll Learn:

  • Counter misinformation
    With approximately 80% of internet users searching for health information online, influencers can serve as trusted messengers to correct misinformation and provide credible guidance.
  • Boost patient engagement
    Nearly 70% of consumers trust influencer recommendations over traditional ads, making it a highly effective strategy for reaching health-conscious audiences.
  • Build trust
    90% of respondents 18-24 years of age trust medical information shared by health professionals on their social media networks.
  • Navigate compliance
    We’ll discuss best practices for working with influencers while maintaining HIPAA compliance and ethical integrity.

Don’t miss this opportunity to stay ahead in the evolving healthcare marketing landscape. Reserve your spot today!

Register Now  »

Content that Connects: Strategies for Reaching and Engaging Your Audiences

ft image Content that Connects_ Strategies for Reaching and Engaging Your Audiences

Presented January 30, 2025

Panelists:

  • Emilie Ansel, CEO, Private Health News
  • Julie Williams, Regional Marketing Manager, Trinity Health of New England
  • Diana Jones, CEO, Petrastella Communications Marketing Strategy & Planning for Walmart Health & Wellness

What You Will Learn:

  • How to define and prioritize target audiences for your content marketing efforts
  • Effective methods for developing audience personas
  • Balancing personalization with scalability in campaigns
  • The most engaging types of content for specific audience segments
  • When to pivot to ensure your content remains relevant in rapidly changing markets?
  • Tools and platforms for analyzing audience behavior and preferences
  • How to tailor content for different stages of the buyer’s journey
  • Trends shaping the future of targeted content marketing

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St. Elizabeth Healthcare Consumer-First Culture Built on Privacy-First Foundation

St. Elizabeth Healthcare logo

// By Jane Weber Brubaker // Gaining full visibility into customer journeys while protecting privacy empowers health systems to move forward confidently. During a January webinar, Stephanie Downing and Ray Mina shared how St. Elizabeth regained access to critical data by implementing a privacy management platform, and how that enables the organization to embrace a consumer-first culture.

Inside Orlando Health’s Multichannel Strategy to Engage and Inspire Audiences

Kim Marcum

Effectively engaging with patients, physicians, employees, and community members means going beyond traditional communication methods. Orlando Health has embraced this challenge head-on, creating an expansive digital communication strategy that meets people where they are. Discover how this omnichannel strategy drives engagement, builds trust, and delivers measurable impact across all audiences.

Vanderbilt Health’s Analytics Journey Prioritizes Consumer Privacy

Waters-Travis-Vanderbilt

// By Jane Weber Brubaker // The healthcare privacy landscape has been in flux since 2022, after several healthcare organizations were sued for HIPAA violations. On August 1, 2024, Vanderbilt Health went live with its new HIPAA-compliant analytics solution. Here, we trace the journey from evaluation and selection to implementation, and its exciting new capabilities.

What It Takes to Succeed with Digital Front-Door Strategies

Definitive Healthcare Speakers

// By Jane Weber Brubaker // Collaboration, consolidation, and centralization are key factors in creating a successful enterprise digital front-door strategy. Digital leaders from UW Medicine and AtlantiCare weigh in on how they win. Read on to learn more from our panel of experts about how they work through the challenges of digital transformation to achieve success.

Orlando Health Builds Connections and Achieves Results Through a Robust Digital Strategy

Orlando Health logo

// By Susan Dubuque // Effectively engaging with patients, physicians, employees, and community members means going beyond traditional communication methods. Orlando Health has embraced this challenge head-on, creating an expansive digital communication strategy that meets people where they are. Discover how this omnichannel strategy drives engagement, builds trust, and delivers measurable impact across all audiences.

UChicago Medicine Uses Geofencing and Geopathing to Engage Niche Audiences

Andrew Perry

In the fall of 2023, when HIPAA laws left a giant black hole in healthcare providers’ targeted marketing campaigns, UChicago Medicine marketers successfully targeted a niche audience, using digital programmatic out-of-home (pDOOH) advertising, geofencing, and geopathing. Learn how this tactic allows them to target visitors while also capturing audience information for retargeting.

Beyond Tactics: How to Build a Digital Front Door Strategy for Your Enterprise

ft image Definitive Healthcare Speakers

Join us for a lively conversation with our panel of experts who will share their experiences working in or with major health systems and how they build effective enterprise-wide digital front door strategies informed by comprehensive consumer and market intelligence.

Your Presenters:

  • Margo Schneider, Assistant Vice President, Digital Strategy & Operations, UW Medicine
  • Zain Ismail, Senior Director, Digital Health & Transformation, Strategic Advisory Services, AVIA
  • Otto Angulo, Senior Director, Digital Consumer Engagement, AtlantiCare
  • Mike Julian, Principal Consultant, Population Intelligence & Activation Populi, a Definitive Healthcare Company

Watch Now »

Provider Data Management: Backbone of Effective Healthcare Marketing

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// By Jane Weber Brubaker // Without a solid provider data management foundation and strategy, your best marketing efforts may land with a thud. Here, we share highlights from a recent webinar, showing how Summit Health centralized its provider data into a single source of truth that enables patients and referring physicians to find the right providers.

Sprint to Success: Lessons from Targeting a Niche Audience at the Chicago Marathon

// By Wendy Margolin // In the fall of 2023, when HIPAA laws left a giant black hole in healthcare providers’ targeted marketing campaigns, UChicago Medicine marketers successfully targeted a niche audience, using digital programmatic out-of-home (pDOOH) advertising, geofencing, and geopathing. Learn how this tactic allows them to target visitors while also capturing audience information for retargeting.

A Marketer’s Guide to Security

A Marketer’s Guide to SecurityCoverSQUARE1

Download this whitepaper to get essential strategies you can adopt to safeguard patient data and maintain system integrity.

You’ll learn:

  • How to overcome the security challenges of outdated systems.
  • Why marketing systems are most vulnerable to security risks, and how they can be fortified.
  • How to use security protocols and regulation as agents of positive change.
  • Effective ways to advocate for security measures to internal and external stakeholders.
  • A checklist to take account of your tech stack and identify where to focus your efforts to enhance security and efficiency.
  • And much more!

Download Now »

How the Vanderbilt Health Consumer-Focused Website Boosts Engagement and Conversions

Chris Riegger-Modea-2024

// By Althea Fung // Websites play a crucial role in how consumers access information and make decisions. When designed properly, websites provide convenient, easy access to products, services, and information, and drive engagement and loyalty. Learn how Vanderbilt Health leveraged a comprehensive health library and headless CMS to boost engagement and conversions.

Inside Stanford Children’s Innovative Digital Strategy to Enhance Patient Experience

Stanford Medicine Children

Stanford Medicine Children’s Health award-winning Web Services digital team takes its patient-first philosophy to heart, developing cutting-edge tools and digital solutions for access, convenience, communication, education, and even a little fun along the way. Learn how Stanford Medicine Children’s Health deploys innovative digital technology to enhance patient experience.

The Future of Findability: Search in the Age of AI

The Future of Findability - eBook

Artificial intelligence has recently established its presence in search through features like Google’s AI overviews, Bing’s integration with Microsoft Copilot, and the Perplexity AI search engine. As these AI search engines and integrations become more prevalent, digital marketers still need to focus on what has been their goal all along: findability.

So what can healthcare organizations do to stand out, stay findable, weather these changes, and understand how they’re performing in this new age of AI search? 

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