Digital Front Door: How Hospitals and Health Systems Create Seamless and Integrated Digital Patient Experiences
Exclusive Member Report
Navigating Successful digital front door strategies employed by healthcare organizations transform the consumer experience, enhancing patient loyalty and trust.
In this new report from eHealthcare Strategy & Trends, you’ll discover effective digital front door strategies you can put to work to attract and retain patients, improve operational effectiveness, and achieve sustainable growth.
Specifically, you’ll learn:
- How Advocate Aurora Health, a winner of the 2023 Mark Gothberg eHealthcare Organizational Commitment Award, mapped out a game plan to transform healthcare delivery by leveraging consumer-centric digital technology.
- Why UW Medicine and AtlantiCare stress the importance of collaboration, consolidation, and centralization in creating a successful enterprise digital front-door strategy.
- How Summit Health tackled provider data management and created a single source of truth, enabling patients to find the right providers, and physicians to find and refer to the right specialists.
- How CHRISTUS Health, Piedmont Healthcare, and Baptist Health evolved their provider directories, empowering patients with accurate information and easier access to care.
- How Geisinger, Renown Health, and Health First leverage digital front door strategies to help patients manage their personal healthcare journeys.
- How Hackensack Meridian Health developed an enterprise digital framework to guide acquisition, activation, access, and adoption, and give consumers a consistent experience at every touch point.
- How MD Matchup’s 10-question “Patient Personality Quiz” helps match patients with compatible providers at a large midwestern health system.
- How a prestigious health system boosted online appointment scheduling by 300 percent.
Our goal for this report — and all eHealthcare Strategy & Trends member content — is to provide you tools and tips, information and inspiration to help you succeed as a digital leader at your organization. We are confident that you will find high value, actionable ideas you can put to work today.