Keys To Creating an Effective Chatbot for Your Health System

For Jonno Boyer-Dry, creating a chatbot for cancer patients wasn’t a project based on financial goals or institutional efficiency. It was something that emerged out of personal experience.

“Part of what is maddening about being a cancer patient is that resources and information are incredibly disaggregated,” says Boyer-Dry, who was diagnosed with Hodgkin lymphoma three years ago at age 28. “We live in a world where you can order food on an app, yet you can’t find incredibly important cancer resources.”

From small operations to large-scale providers, human-first is the key to a successful chatbot platform. Read our new article and learn how to keep patients top of mind when creating your chatbot:

What Chatbots Need to Succeed in Healthcare

Best regards,
Matt Humphrey
President