Designing guardrails

Enterprise Design for AI

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented Friday, December 12, 2025 at 1 p.m. Eastern

Panelists:

  • Victoria Davis, Group Account Director, BPD
  • Christine Kotler, Chief Marketing and Communications Officer, Baptist Health South Florida
  • Pam Landis, VP, Digital Engagement, Hackensack Meridian

Join us to learn how healthcare leaders are:

  • Designing enterprise AI strategies that connect marketing, digital, IT, and operations rather than creating new silos
  • Defining roles, responsibilities, and decision rights for AI, including who owns what, and how work flows across teams
  • Building data and technology architectures that allow AI solutions to plug into existing systems without creating chaos
  • Establishing governance models that address risk, ethics, security, and regulatory requirements while still enabling innovation
  • Prioritizing use cases and investments so AI efforts align with organizational goals, not just individual passions, or shiny objects
  • Developing talent, training, and operating norms so teams feel confident using AI in their day-to-day work
  • Measuring impact in ways that resonate with executive leadership and support ongoing investment

day-5-session-1 Speakers

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AI Agents and Workflow Optimization: From Idea to Impact

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A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends

Presented Thursday, December 11, 2025 at 1 p.m. Eastern

Panelists:

  • Drew Marlatt, VP, Data Products & Technology, BPD
  • Carrie Liken, Strategic Account Executive, Snowflake

Moderated by:

  • Therese Lockemy, founder and CEO, Inner Path Digital

Join us to learn how healthcare marketers are:

  • Identifying high-value workflows that are ready for AI agents today, and where manual oversight is still essential
  • Reducing operational friction by using agents to automate tasks like appointment scheduling, care coordination, data pulls, list creation, campaign setup, segmentation, and reporting
  • Connecting cloud data, MarTech, and enterprise systems so agents can act on unified, governed information
  • Designing guardrails, governance models, and human-in-the-loop checkpoints that keep outputs safe, accurate, and on-brand
  • Learning from agent use cases in other industries, and translating those practices responsibly into healthcare
  • Preparing teams for a new operating model where AI agents augment capacity, accelerate execution, and free humans for higher-value work
  • Balancing near-term efficiency gains with long-term opportunities to reimagine end-to-end marketing workflows

day-4-session-1 Speakers

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