The Digital Showcase highlights award-winning work from all categories in the eHealthcare Leadership Awards.

Acenda Integrated Health gets it: Internal communication matters. And they demonstrate it with an innovative, creative digital solution.

Meeting the Challenge

Staffing shortages in U.S. hospitals have reached a critical level in 2025, creating significant challenges for patient care, operational efficiency, and financial sustainability. According to Becker’s Hospital Review, replacing a single registered nurse costs approximately $56,300, while replacing a physician can cost between $500,000 and $1 million.

Healthcare marketers can play a vital role in addressing this issue by fostering strong relationships with team members that build engagement and support retention.

Recognizing Excellence in Digital Internal Communications

The 2024 eHealthcare Leadership Awards recognized Acenda with a Platinum Award for “Acenda Communications for Employees,” or simply ACE.

Stephanie Taylor, director of communications and events, Acenda Integrated Health

“This comprehensive intranet platform serves as a central hub for organizational news, training, resources, and employee engagement,” says Stephanie Taylor, director of communications and events at Acenda, an integrated behavioral health care organization offering more than 100 programs to support children, adults, families, and the community of Glassboro, New Jersey.

Read on for an inside look at the evolution of this innovative and highly effective digital internal communications initiative.