Awards & Recognition

How ThedaCare Activated Its Brand Platform to Drive Primary Care Growth

Allie Sonsthagen

After launching a bold brand platform built around inspiration and community well-being, ThedaCare faced a new opportunity: reconnecting patients with primary care. Discover how ThedaCare translated its inspiration-driven brand platform into a campaign to reconnect patients with primary care and drive measurable growth.

Platinum Playbook: An Inside Look at Award-Winning Hospital Websites

Platinum Playbook: An Inside Look at Award-Winning Hospital Websites

Hospital Websites Day 5 Closing Keynote 

Presented March 13, 2026 at 2:30 p.m. Eastern

Panelists:

  • Carolina Anthony, Executive Director, Digital Marketing, AdventHealth
  • William “Skip” Hidlay, Vice President and Chief Communications and Marketing Officer, The Ohio State University Wexner Medical Center

Moderator:

  • Jane Weber Brubaker, Executive Editor, Plain-English Health Care

The panelists will share:

  • What set their award–winning websites apart from competitors
  • The design, UX, and content decisions that made the biggest impact
  • How AI is influencing search, content strategy, and user journeys today
  • Lessons learned — including what they would do differently if starting now
  • How their websites continue to evolve in a fast-changing digital environment

Anthony-Hidlay

Watch Now  »

When Social Media Grew Up: How Social Channels Perform Serious Work

Denise Rick

// By Susan Dubuque // Social media is now carrying some of healthcare’s most complex stories. UCLA Health, MD Anderson Cancer Center, and UCB demonstrate how social media can be successfully deployed for high-impact topics. Discover how social media is doing serious work and why it now plays a central role in healthcare strategy.

Beyond Digital: How Three Health Systems Turned Transformation into a Way of Life

Headshot - Adrienne-Woods-HMH

// By Susan Dubuque // This year’s Mark Gothberg eHealthcare Organizational Commitment Award winners — Hackensack Meridian Health, Intermountain Health, and UCLA Health —  redefine what it means to lead in a digital-first world. Get a closer look at how each of these award-winning organizations brings its mission to life through forward-thinking digital strategies.

Digital Showcase: The Well by Northwell Brings Humanity Back to Health Content

Northwell Health Logo

// By Susan Dubuque // Northwell Health’s digital campaign tackles one of healthcare’s toughest challenges: rebuilding trust in a noisy and confusing environment. Discover how this award-winning campaign uses expert-driven content in consumer-friendly formats to connect with audiences and drive measurable business results.

Mount Sinai and University of Maryland Medical Center Lead with High-Impact Integrated Campaigns

Headshot - Wendi-Chason-Mount-Sinai

With countless media channels to choose from, shrinking budgets, and growing demands for measurable results, today’s healthcare marketing professionals face increasing challenges in developing and implementing integrated marketing campaigns. Discover how marketing teams at Mount Sinai and the University of Maryland Medical Center built high-impact integrated campaigns — from concept to acclaim.

Conference Preview: HCIC 2025 Heats Up in Las Vegas

Kathy Divis

We asked people who have supported HCIC for many years what makes it such a valuable conference that they keep coming back year after year. Here, we share their comments and highlight sessions you won’t want to miss. Join healthcare marketing leaders and innovators, November 9-12 at Caesars Palace, Las Vegas.

Digital Showcase: Reaching Physicians — and Keeping Them Engaged

// By Susan Dubuque // When it comes to physician communications, relevance is everything. Trinity Health of New England has cracked the code, delivering timely, specialty-specific updates that physicians actually look forward to opening — and the numbers prove it. Read on to learn how THOfNE planned, executed, and measured this high-impact digital engagement strategy.

Go All In on Digital Marketing Success at HCIC 2025

Feinberg-David-Mount-Sinai

// By Jane Weber Brubaker // We asked people who have supported HCIC for many years what makes it such a valuable conference that they keep coming back year after year. Here, we share their comments and highlight sessions you won’t want to miss. Join healthcare marketing leaders and innovators, November 9-12 at Caesars Palace, Las Vegas.

Behind the Best: How Top Health Systems Designed Award-Winning Integrated Campaigns

// By Susan Dubuque // With countless media channels to choose from, shrinking budgets, and growing demands for measurable results, today’s healthcare marketing professionals face increasing challenges in developing and implementing integrated marketing campaigns. Discover how marketing teams at Mount Sinai and the University of Maryland Medical Center built high-impact integrated campaigns — from concept to acclaim.

Digital Showcase: Building Trust Through Digital Integration

Prisma Health logo

// By Susan Dubuque // When two of South Carolina’s leading healthcare organizations merged to form Prisma Health, it marked more than a consolidation of services. It was the creation of a new healthcare identity for more than 1.4 million South Carolinians. Learn how Prisma Health solidified its brand and created a unified digital front door.

Behind the Best: How Top Health Systems Designed Award-Winning Integrated Campaigns

ft image

Presented July 16, 2025

Panelists:

  • Stephanie Wierwille, Executive Vice President of Engagement, BPD
  • Jessie L. Pulsipher, Marketing and Communications Manager, University of Maryland Medical Center
  • Wendi Chason, Assistant Vice President of Marketing, Mount Sinai

Moderator:

  • Susan Dubuque, Contributing Editor, eHealthcare Strategy & Trends and Co-Chair, 2025 eHealthcare Leadership Awards

Here is what you can expect:

  • Discover the future of brand and healthcare storytelling — including shifts in audience behavior, AI, and tech.
  • Learn ways to create bold, transformational programs that build health system brands.
  • Gain actionable strategies and fresh ideas to elevate your advertising and connect more effectively with your audiences.
  • Hear behind-the-scenes insights from two eHealthcare Leadership Award winners in the Best Integrated Marketing Campaign category.
  • Learn how a product-specific campaign drove measurable results and stood out in a competitive landscape.
  • See how a brand campaign built trust, recognition, and engagement across multiple platforms.
  • Get inspired by real-world examples that blend creative storytelling with smart strategy.
  • Walk away with practical tips you can apply to your own campaigns — whether you’re launching a new service or reinforcing your brand.

Watch Now »

Digital Showcase: Broward Health’s New Brand Campaign Looks Boldly to the Future

Broward Health logo

// By Susan Dubuque // Broward Health had much to be proud of as it marked its 85th anniversary in 2023 with a campaign that reflected a proud legacy of caring. But the health system recognized it was time to evolve. Discover how this integrated marketing campaign engaged both internal and external audiences and produced impressive results.

Why Podcasting Is Now a “Must-Have” for Healthcare Marketers

Headshot - Bill Klaproth – DoctorPodcasting

If you’re still on the fence about launching a healthcare podcast, it’s time to jump in with both earbuds. In a recent webinar, Bill Klaproth laid out the state of podcasting in healthcare today, how video reshapes the podcasting game, and why YouTube is the new front door for healthcare content.

FirstHealth of the Carolinas Redesigns Website to Meet Evolving Consumer Expectations

FirstHealth logo

// By Althea Fung // In today’s healthcare landscape, a hospital’s website is its digital front door and often its most powerful marketing tool. Recognizing this, FirstHealth of the Carolinas launched a comprehensive website redesign in 2023. Learn how FirstHealth improved access and experience, increased site traffic, and picked up several industry awards along the way.

Digital Showcase: Award-Winning Digital Internal Communications

Acenda logo

// By Susan Dubuque // Staffing shortages in U.S. hospitals have reached a critical level in 2025. Healthcare marketers can play a vital role in addressing this issue by fostering strong relationships with team members. Ascenda Integrated Health gets it: Internal communication matters. And they demonstrate it with an innovative, creative digital solution.