Digital Ethnography

Digital Ethnography Sheds New Light on Online Patient Behavior

Browell-Dean-Feedback

How well do you really understand your target audience? Whether that’s patients, prospective employees, donors, or any other stakeholders you want to reach and influence, it’s easy to make incorrect assumptions about why they behave the way they do. In the digital realm, social listening tools help organizations hear what people say online, and analyze Read More

What Is Digital Ethnography, and Why Should You Use It?

jane-brubaker

// By Jane Weber Brubaker // How well do you really understand your target audience? What if you could take it back a step — before a technology platform makes assumptions about where people interact online — and listen to what people say when they’re being their most honest and transparent. That’s where digital ethnography comes in.