Technology Plays Key Role in Patient-Centered Room of the Future
// By Sheryl S. Jackson //
How do you build the children’s hospital of the future? Start by asking family members, patients, clinicians, and other healthcare providers what they want. That is exactly what MUSC Health did when designing MUSC’s new Shawn Jenkins Children’s Hospital set to open in October 2019.
More than 20 different committees comprising hospital staff, physicians, nurses, and family members of patients identified features that would make patients and their families feel comfortable, safe, and confident about care they receive in South Carolina’s only pediatric hospital.
Incorporating those features along with clinical care staff needed to optimize care, and required more than just a different building design, but also required different approaches to communication among patients, families, and hospital staff, as well as technology that supports a higher level of engagement.
One example is MUSC’s transformation of the neonatal intensive care unit (NICU) experience at Shawn Jenkins Children’s Hospital to better meet the needs of infants and families already under severe stress.