Two World-Class Healthcare Organizations Commit to Giving Patients a Positive Experience with Breakthrough Wayfinding App

Getting lost is no fun. Getting lost when you’re already under a lot of stress is even worse. “Usually people are here because of a life-changing event and more often than not it is not a positive life-changing event, so it is a very stressful situation,” says Peter Haigney, Director of Public Relations at Robert Wood Johnson University Hospital (RWJUH).

On June 29, RWJUH announced its launch of “Find Your Way,” its branded wayfinding app, “the first true turn-by-turn indoor navigation smartphone application.” The app is based on MediNav™ Navigator, from Connexient.

Later this summer, the National Institutes of Health (NIH) Clinical Center will be testing its version MediNav™ Navigator. “The primary goal is to improve the patient experience,” says Eric Cole, Chief Administrative Officer at NIH Clinical Center. “They [will] have everything they need right there in the palm of their hand.”

Read our latest article, Wayfinding Mobile Apps Improve Patient Experience at 2 Large, Complex Facilities, to learn how these world-class organizations are making life easier for patients.

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Jane Weber Brubaker
Editor