MobileSmith Health and AT&T Team Up to Reduce Surgical Cancellations and Improve Outcomes

March 17, 2020

// By Jim Samuel //

Jim-SamuelWhen patients don’t follow pre-op protocols, it can lead to canceled surgeries, colonoscopies, or other procedures, costing hospitals time and money — and negatively impacting patients’ health. When patients don’t follow their doctors’ post-op orders, they can end up back in the hospital — distressing for patients and costly for hospitals.

Rod Cruz, general manager at AT&T Healthcare Solutions

Rod Cruz, general manager at AT&T Healthcare Solutions

AT&T and MobileSmith Health have partnered to develop a new mobile platform — Peri Pathways — that lets hospitals monitor patients as they prepare for surgery. The technology helps patients navigate their pre- and postoperative instructions, resulting in improved outcomes and reduced 30-day readmissions to the hospital.

“Peri Pathways is a mobile platform focused on driving patient adherence,” says Bruce Kennedy, vice president of provider development at MobileSmith Health.

“The goal is to support the intervention and recovery process.”

Rod Cruz, general manager at AT&T Healthcare Solutions, cites research that shows that 17 percent of scheduled medical procedures are canceled because patients did not adhere to pre-op instructions. “Peri Pathways addresses these issues for providers and aligns with the digital health solutions that AT&T offers,” Cruz says.

Bruce Kennedy, vice president of provider development at MobileSmith Health

Bruce Kennedy, vice president of provider development at MobileSmith Health

Randy Tomlin is CEO and chairman of the board for MobileSmith Health. “With two-thirds of our nation’s overall healthcare costs spent in hospitals, most of what’s driving that cost is associated with the care given 30 days prior to surgery and 30 days post-op — not the time spent in surgery,” he says.


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