Focus On Privacy and Performance: Turning Privacy Management into a Strategic Advantage
This new report guides health systems on best practices for aligning privacy, performance, and ROI in a landscape that demands all three.
Renown health
Shaping Patient Trust: 80% of Patients Say Digital Experience Shapes Trust: What Health Systems Need to Know
Wednesday | April 22, 2026| 2 p.m. Eastern
Your Presenters:
- Amanda Todorovich, Enterprise Executive Director of Digital Marketing | Cleveland Clinic
- Cristal Woodley, VP of Marketing | Renown Health
- Kristy Roldan, VP of Growth | MDRG
- Chris Pace, VP, Healthcare Industry | SearchStax Inc.
Moderated by:
- Char Wilson, Owner & Principal Consultant, Char Wilson Consulting
You will learn:
- What new research reveals about the connection between digital experience and patient trust
- How search, navigation and self-service tools influence decision-making
- Where hospital websites unintentionally create friction
- The role of personalization and first-party data in strengthening engagement
- How to reduce call center strain while improving brand perception
From “Flying Blind” to Full Visibility: How Renown Health Turned a Privacy Crisis Into a Performance Advantage
As budget pressures mount, marketing performance is under a microscope. Here, we take a close-up look at Renown Health’s journey back to visibility and share the broad industry context and how a strong privacy foundation can improve marketing performance and lower customer acquisition cost.
How to Turn Your Privacy Challenges into Performance Opportunities
// By Jane Weber Brubaker // As budget pressures mount, marketing performance is under a microscope. Here, we take a close-up look at Renown Health’s journey back to visibility and share the broad industry context and how a strong privacy foundation can improve marketing performance and lower customer acquisition cost.
Focus On Digital Front Door: How Hospitals and Health Systems Create Seamless and Integrated Digital Patient Experiences
In this new report from eHealthcare Strategy & Trends, you’ll discover effective digital front door strategies you can put to work to attract and retain patients, improve operational effectiveness, and achieve sustainable growth.
How Leading Healthcare Organizations Improve Access and Engagement Through Digital Solutions
The term “digital front door” (DFD) first emerged in the mid-2010s and has become a central concept in the healthcare landscape. During the 2023 eHealthcare Leadership Awards, the judges presented 15 awards in the Best Digital Front Door category. Discover how award-winning organizations enhance patient access, engagement, and experience.
Welcoming Patients Through the Digital Front Door
// By Susan Dubuque // The term “digital front door” (DFD) first emerged in the mid-2010s and has become a central concept in the healthcare landscape. During the 2023 eHealthcare Leadership Awards, the judges presented 15 awards in the Best Digital Front Door category. Discover how award-winning organizations enhance patient access, engagement, and experience.