When AI Becomes How Work Gets Done

This session is part of
AI in Healthcare Marketing Week
A virtual summit for healthcare marketers and digital strategists from eHealthcare Strategy & Trends
View the full list of sessions »

Enter your text here...

Health system leaders are moving beyond pilots and experimentation to fully deploy enterprise-wide AI, an evolution that requires greater communication, coordination, and collaboration. This keynote will show how AI can improve patient experience, boost operational efficiency, and strengthen financial performance.

Presented June 15, 2026


This webinar is free for members of eHealthcare Strategy & Trends


Not a member yet?

Start your trial membership.

Sign up for a free 7-day trial
to watch this webinar
and download the slides
now. 

Plus, get access to all member resources.

Already a member? 
Log in to watch. 


Panelists:
Cristal Woodley, VP, Marketing and Communications, Renown Health
Taylor Pressler, MPH, MS, Sr. Director of Enterprise Analytics, Renown Health
Gregg Johnson, CEO, Invoca
Julia Sorensen, Vice President, Marketing - Market Research and Consumer Insights, Mass General Brigham

Moderator:
Jane Weber Brubaker, Executive Editor, Plain-English Health Care

ai-in-healthcare-marketing-week-june-2026-day-1-keynote



Session Sponsor:

invoca logo

Health system marketers are past the “Should we try AI?” stage. The real work now is embedding AI into daily work — from campaign planning and content creation to digital experience, analytics, and governance.

This opening keynote brings together leaders who are actively redesigning roles, tech stacks, and enterprise governance so AI becomes the trusted way marketing and digital teams get work done.”

Learn from a marketing leader and an enterprise AI leader from Renown Health, and the CEO of a leading AI-powered marketing technology company on how to connect daily practice, infrastructure, and market trends.

You’ll learn:

  • How leaders are re‑architecting marketing and digital workflows with AI as the default path.
  • Examples of a real AI-driven workflow overhaul, from intake to output to governance that you can adapt for your own teams.
  • New operating roles and how they plug into existing teams and structures.
  • Guardrails that let non‑technical staff build useful agents without creating compliance and security headaches.
  • How to measure “AI as normal work” — from throughput gains on content and campaigns to better access, engagement, and conversion.

Panelists



Cristal Woodley
VP, Marketing and Communications
Renown Health

Cristal Woodley, MBA, is Vice President of Marketing and Communications at Renown Health, where she leads brand strategy, marketing, digital engagement, internal and external communications, and physician and recruitment marketing. She advanced through roles including Senior Director of Marketing & Communications and Director of Marketing and Customer Engagement, contributing to integrated marketing, digital strategy, service line growth, and community outreach. A native Nevadan, she holds an MBA in IT Management and a dual BS in Accounting and Information Systems and serves on the Big Brothers Big Sisters board.

Cristal-Woodley-Renown-Health


Taylor Pressler, MPH, MS,
Sr. Director of Enterprise Analytics
Renown Health

Taylor Pressler is an experienced executive leader in healthcare data science and analytics space. She started her career working in an academic medical system where she specialized in building predictive models around adverse patient outcomes. She has built her career through working in technology startups, management consulting, and payer and provider organizations, giving her a wide aperture for understanding the complexities of the healthcare sector and its impact on patients and providers. She currently leads the Enterprise Data, Analytics, and AI functions at Renown Health, a non-profit health system in northern Nevada.

Taylor Pressler


Gregg Johnson
CEO
Invoca

Gregg Johnson is CEO of Invoca, the trusted data + AI platform that empowers marketing, commerce, and contact center teams to drive efficient revenue growth. With a product-first mindset and a strong focus on customers, Gregg has scaled Invoca beyond $100M in ARR and established the company as a leader in AI technology.

He brings two decades of experience building category-defining software products and go-to-market engines. At Salesforce, he led the Marketing Cloud’s social portfolio, integrating over $1B in acquisitions, and ran the product teams on Salesforce Chatter. Earlier roles at Boston Consulting Group and Silicon Valley startups shaped his practical approach to innovation and growth.

Gregg graduated from Stanford University and holds a master’s degree from Johns Hopkins School of Advanced International Studies and an MBA from the Wharton School of Business.

Gregg Johnson- Invoca


Julia Sorensen
Vice President, Marketing - Market Research and Consumer Insights
Mass General Brigham

Julia Sorensen, MBA, MSW has worked in strategy, community and government relations, hospital operations, patient experience, development and a variety of other areas throughout her healthcare career, while having a primary focus in marketing and communications. She earned a master’s degree in business administration from UMass Amherst Isenberg School of Business in 2007. Julia joined Mass General Brigham in 2015 as Chief Marketing and Communications Officer at newly acquired Cooley Dickinson Hospital. In 2020 she became Vice President, Marketing for Mass General Brigham, building their first market research and insights team, leading employee engagement and development and most recently, marketing innovation.

Julia Sorensen


Do you have valuable content that you'd like to get in front of decision makers at hospitals, health systems, and physician groups?

Contact us about advertising and sponsorship opportunities.