Patient-Centered Care

Where Digital Experience Meets Patient Expectations

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A new eHealthcare Strategy & Trends member roundtable featuring winners from the 2025 eHealthcare Leadership Awards

Tuesday | August 4, 2026 | 2 p.m. Eastern

Panelists:

  • Ben Dillon, CEO, Geonetric
  • Seth Carnes, senior digital marketing specialist, Bryan Health
  • Lissa Richards, senior director, digital experience, WellSpan Health

Moderator:

  • Susan Dubuque, Contributing Editor, eHealthcare Strategy & Trends and Co-Chair, 2025 eHealthcare Leadership Awards

Here are some of the topics that will be covered:

  • Key drivers of award-winning digital patient experiences
  • Practical strategies that moved the needle
  • Common challenges and how leaders overcame them
  • What’s next for digital patient experience

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AI in the Exam Room: Managing Patient Expectations

AI in Healthcare Marketing June 2026 Day 2 Session 2

AI in Healthcare Marketing June 2026 Day 2 Session 2

Presented June 16, 2026 at 2:30 p.m. Eastern

Panelists:

  • Amanda Reimann, Senior Marketing Manager, Clinical Services University of Iowa Health Care
  • Morgan Lees, Director of Client Experience, Unlock Health

Moderated by:

  • Wendy Margolin, Contributing Writer, Plain-English Health Care

Learn how consumers across different segments want healthcare organizations to communicate about the role of AI in diagnosis, decision support, and the patient experience — and what builds confidence, transparency, and comfort as AI becomes a more visible part of care delivery.

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