Yale New Haven Health

This Is Telehealth’s Moment: Is Your Organization Prepared?

Jeff Sargent, director of virtual health at Connecticut Children’s

As healthcare consumers nationwide are still being urged to stay home when possible, the surge in demand for virtual visits has provider organizations nationwide scrambling to scale up telehealth capabilities if they have them — or stand them up if not. What does it take to completely change the way you deliver care, practically overnight? Read More

New Tool Provides a More Holistic View of Patients

Michael Bennick, MD, medical director for patient experience at Yale New Haven Hospital and Yale New Haven Health

Few things in life are as personal as our health, yet when we seek care, it can often feel impersonal. How well does a physician really know us? How comfortable are we in openly discussing the real reason for our visit — the one we didn’t share when we made the appointment online or spoke Read More