Keys To Selecting the Right Technology Vendor

When it comes to selecting software, implementation, or design vendors for major technology upgrades such as a content management system (CMS) or customer relationship management system (CRM), there’s a lot on the line. Even small healthcare organizations may have to pony up hundreds of thousands of dollars; for larger organizations, it could be in the millions.

Where do you begin? How do you narrow the field? How do you minimize the risk of making the wrong choice?

Mike Schneider, Executive Vice President and Co-Founder, Greystone.net

The vendor selection methodology of Greystone.Net has helped many organizations choose CMS, CRM, design, implementation, and call center vendors, garnering high praise from clients we’ve contacted.

We spoke with Greystone Co-Founder and Executive Vice President Mike Schneider, and with Farrah Hunt Thompson, Director of Consulting, to learn more about their process.

Greystone’s role as a vendor selection consultant was an outgrowth of its strategic consulting practice, helping clients develop their digital plans. “We had clients that at the end of our strategy engagement said, ‘Okay, now I understand exactly what I want to do. What software is out there to do this?’” says Schneider.

Farrah Hunt Thompson, Director of Consulting, at Greystone.Net

A vendor selection engagement takes about eight to 10 weeks from start to finish. It begins with an initial conversation with the client’s project lead to get an understanding of what the organization is looking for, and where it is in the process.

For the 7 key considerations to pin down during your vendor selection process, as well as strategies for creating a winning RFP, read the full article now: How Can Healthcare Organizations Select the Right Technology Vendor?

Best regards,
Matt Humphrey
President