UT MD Anderson

Focus On Social Media: Authentic Content, Stronger Connections, Better Results

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Social media has matured into one of the most dynamic channels in healthcare marketing. What was once viewed primarily as a tool for awareness and engagement is now expected to support business goals, strengthen audience relationships, and contribute to organizational growth. This new report explores how innovative healthcare organizations adapt their social media strategies.

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When Social Media Grew Up: How Social Channels Perform Serious Work

Denise Rick

// By Susan Dubuque // Social media is now carrying some of healthcare’s most complex stories. UCLA Health, MD Anderson Cancer Center, and UCB demonstrate how social media can be successfully deployed for high-impact topics. Discover how social media is doing serious work and why it now plays a central role in healthcare strategy.

Turning Ordinary Moments Into Extraordinary Content on Social Media

Melissa Sher

// By Melissa Sher // In her newsletter about social media, writer Rachel Karten shared advice from Dan Titmuss, a marketing expert who helps arts organizations connect with audiences: “Your brand’s ordinary is your audience’s extraordinary.” Keep reading for behind-the-scenes or day-in-the-life examples from other hospitals. They may inspire you to share something extraordinary about your hospital.

Are Your Social Media Channels Braced for Crisis?

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Most health systems today have an established social media presence. But is it ready and able to flex in times of emergency? When Hurricane Harvey struck the greater Houston area in August 2017, it left widespread flooding and devastation in its wake. With roads impassable and power outages in many areas, the University of Texas MD Read More