Privacy-First Marketing: HIPAA Guidance for Your Healthcare Communications
By prioritizing patient privacy and data security, healthcare organizations can implement marketing strategies without compromising patient trust.
// By Elaine Christie //
What does it really mean to embrace a privacy-first communications approach? That’s just one of the many questions we wanted to answer during a recent webinar, Privacy-First: How to Ensure Your Healthcare Marketing Aligns with HIPAA.
This webinar was presented on February 1, 2024 by eHealthcare Strategy & Trends. The panel discussion explored safer ways to gather customer journey insights using tracking tools while protecting sensitive information and maintaining compliance with HIPAA.
The panel included:
- Ray Mina, Head of Marketing, Freshpaint
- Doriann Cain, Partner, Faegre Drinker
- Bridget O’Connor, COO, Fortalice Solutions
- Edward Rafalski, Chief Strategy & Marketing Officer, BayCare Health System
This article recaps their insightful conversation, offers tips for creating a safer-by-default tech stack that still offers clear visibility into the customer journey, and shares answers to these privacy-first marketing questions:
- What it means to have a privacy-first approach.
- Why web trackers don’t comply with HIPAA.
- Which tools need a Business Associate Agreement.
- Who should be involved in making these decisions and changes.
- What options to consider for an audit.
This content is only available to members.
Please log in.
Not a member yet?
Start a free 7-day trial membership to get instant access.
Log in below to access this content: