eHealthcare Pulse

How to Prevent Technology-Related Barriers to Care

Stacy Hurt

A group of industry innovators recently took part in a panel discussion hosted by Reuters Events™, “Taking Action to Eliminate Disparities and Advance Health Equity.” Technology was one of several topics these leaders covered during their wide-ranging conversation, moderated by patient engagement consultant Stacy Hurt. Hurt asked the panel, “How can we prevent technology from Read More

Health Equity and the Role of Technology

Patti Doykos

// By Jane Weber Brubaker // Healthcare executives from Highmark Health, Virginia Mason, and Bristol Myers Squibb discuss the potential of technology to level the playing field in healthcare. Technology is a two-edged sword. It can help solve some of healthcare’s thorniest challenges, and it can also create problems, however unintended, particularly in the realm Read More

Nudging People Toward Better Behavioral Choices

David Halpern

Most people want to be healthy. Many smokers lament their smoking and make plans to quit but don’t. Others have a new year’s resolution to lose weight, exercise more, or eat healthier but often fall short. The reality is, saying you want to do something is way easier than actually doing it, especially if you Read More

When Stewardship Is a Core Value, Cost Management Is Critical

logo-AMITA-Health

AMITA Health is one of the largest health systems in Illinois and provides care to nearly 6.6 million residents of Chicago and the surrounding suburbs. The system consists of 15 acute care hospitals, four specialty hospitals, 20 urgent care centers, and outpatient care centers for primary care and many specialties. “At AMITA, one of our Read More

Chicago-Area Health System Puts Spotlight on Identifying and Managing High Costs

Bonny Chen

// By Jim Samuel // Hospitals and health systems across the country are constantly looking for ways to identify and manage unnecessary spending — for themselves and for patients. Controlling costs is particularly important when one of your system’s core values is stewardship. That’s why Chicago-based AMITA Health turned to an app that gives providers Read More

eHST Monthly Video Update – June 2021

Watch this episode of our video update with stories from eHealthcare Strategy & Trends: Health systems use digital tools to connect people with vaccines. Top industry leaders share post-pandemic priorities. Lessons from higher education for digital fundraising in healthcare. How to raise your organization’s social justice profile. And an update on the 2021 eHealthcare Leadership Awards.

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Submit Your Entry to the 2021 eHealthcare Leadership Awards!

It’s May, and if you’re part of the digital healthcare marketing community, you know what that means… the Call for Entries for the 2021 eHealthcare Leadership Awards is officially open! What a year it has been. Last year around this time, we were hoping the worst was over and we could begin to get back Read More

eHealthcare Monthly Roundup #1

eHST - monthly roundup screencapture

Watch the pilot episode of our monthly video roundup of the latest stories from eHealthcare Strategy & Trends. A low-tech inpatient telehealth solution at Boston Children’s Hospital. Marketing lessons from Futurescan. Physician social media ambassadors at Mount Sinai Health System. An interview with the principal transformation consultant for strategy and digital health at Henry Ford Health System. And creating connected digital experiences at Baystate Health and Banner Health.

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2020 eHealthcare Leadership Award Winners

ehla-logo

// By Jane Weber Brubaker // The eHealthcare Leadership Awards honor the very best websites and digital communications from a broad spectrum of healthcare organizations. Winners of the 21st Annual eHealthcare Leadership Awards were announced on November 17 at a special presentation at HCIC@Home, the virtual conference sponsored by Greystone.Net, our partner in presenting the Read More

Inherent (and Dangerous) Racism in Medical Algorithms

“In 2019, Optum’s medical algorithms were flagged for underestimating the needs of the sickest Black patients in its system,” writes Ndome Yvonne Essoka. “Hospitals and insurers all over the country use these algorithms daily to make healthcare decisions for hundreds of millions of Americans in the U.S. each year. The error highlighted flaws within healthcare Read More

Medical Algorithm Technology and Its Fatal Flaw: An Implicit Bias

// By Ndome Yvonne Essoka // In 2019, Optum’s medical algorithms were flagged for underestimating the needs of the sickest Black patients in its system. Hospitals and insurers all over the country use these algorithms daily to make healthcare decisions for hundreds of millions of Americans in the U.S. each year. The error highlighted flaws Read More

Pregnancy Prep Classes Move Online During Pandemic

Debbie Young, customer relations manager at InJoy

Not long after the first confirmed case of COVID-19 hit the United States, hospitals began to cancel on-site programs and events, particularly those for at-risk populations. Expectant mothers are among the group of people considered to be vulnerable to the coronavirus because their immune system is compromised while they’re pregnant. According to the CDC: “Pregnant Read More

Google’s Plans for Improving Healthcare

As technology giants Google, Amazon, Microsoft, and others forge ahead with plans to improve healthcare, many in the industry are wondering just what they plan to do and how they plan to do it. David Feinberg, MD, vice president of Google Health and former president and CEO of Geisinger in Pennsylvania, discussed Google’s plans during Read More

Google Health Chief Outlines Multi-Pronged Plan to Improve Healthcare

Jim-Samuel

// By Jim Samuel // How Google plans to use technology to improve patients’ lives around the world As technology giants Google, Amazon, Microsoft, and others forge ahead with plans to improve healthcare, many in the industry are wondering just what they plan to do and how they plan to do it. David Feinberg, MD, Read More

An EHR Solution Designed with Doctors in Mind

Doug Cusick, president and CEO, TransformativeMed

Electronic health records (EHR) have changed the way the healthcare industry works. In the 10 years since then-president Barack Obama signed a law to accelerate digitization of health records, hospital EHR adoption has increased from 9 percent to 96 percent, according to the Office of the National Coordinator for Health Information Technology (ONC). Despite high Read More

Reworking the EHR at VCU: Designing for the People Who Practice Medicine

Rodrigo Martinez, MD, chief clinical officer, TransformativeMed

// By Althea Fung // Electronic health records (EHR) have changed the way the healthcare industry works. In the 10 years since then-president Barack Obama signed a law to accelerate digitization of health records, hospital EHR adoption has increased from 9 percent to 96 percent, according to the Office of the National Coordinator for Health Read More

Transparency: Consumers Have a Right to Know

Danny Fell

// By Daniel Fell // Should consumers choose doctors and hospitals based on how many stars they have? If not, then what information should consumers and patients use in determining where to go for healthcare services? Rating healthcare providers by the number of stars they have may be overly simplistic, but the majority of consumers Read More

Building the Children’s Hospital of the Future

Medical University of South Carolina - MUSC Children

How do you build the children’s hospital of the future? Start by asking family members, patients, clinicians, and other healthcare providers what they want. That is exactly what MUSC Health did when designing MUSC’s new Shawn Jenkins Children’s Hospital set to open in October 2019. More than 20 different committees comprising hospital staff, physicians, nurses, Read More

Technology Plays Key Role in Patient-Centered Room of the Future

// By Sheryl S. Jackson // How do you build the children’s hospital of the future? Start by asking family members, patients, clinicians, and other healthcare providers what they want. That is exactly what MUSC Health did when designing MUSC’s new Shawn Jenkins Children’s Hospital set to open in October 2019. More than 20 different Read More

Technology’s Impact on Patient Care and Delivery of Services

Matthew Holt

Technology is drastically changing how we live. This is particularly evident in healthcare, where technology like wearable devices such as Apple Watch give users updates on their health in real time. That same technology is opening up new avenues for healthcare organizations to connect with chronically ill patients. The Society for Healthcare Strategy and Market Read More

Nemours Children’s Launches Clinical Logistics Center, Bringing Air Traffic Control Strategies to Healthcare

Nemours Children

More than a decade ago, Stephen Lawless, MD, senior vice president and chief clinical officer at Nemours Children’s Health System, recognized similarities between hospitals and airports, and decided to adopt an air traffic control “command center” model to streamline operations in the Nemours Children’s Hospital in Orlando. Nemours’ initiative, called the Clinical Logistics Center, is Read More

New Tool Provides a More Holistic View of Patients

Michael Bennick, MD, medical director for patient experience at Yale New Haven Hospital and Yale New Haven Health

Few things in life are as personal as our health, yet when we seek care, it can often feel impersonal. How well does a physician really know us? How comfortable are we in openly discussing the real reason for our visit — the one we didn’t share when we made the appointment online or spoke Read More

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