Focus on CRM: How Leading Healthcare Organizations Win by Turning Data into Action

August 15, 2025

Exclusive Member Report


In today’s competitive, consumer-driven healthcare landscape, building strong relationships with patients is more important than ever.

In this new report from eHealthcare Strategy & Trends, you’ll learn how leading hospitals and health systems use CRM tools to acquire new patients, improve patient engagement, optimize communications, and improve health outcomes.

You’ll learn:

  • Turning CRM into a Strategic Engine: Healthcare Leaders Share Candid Lessons on Data, Alignment, and ROI
  • The Christ Hospital Health Network’s Health and Wellness Webinars: Drive Engagement and Improve Access to Care
  • How Many CRMs Do You Need?
  • Is Enterprise-Wide CRM Possible? 
  • Denver Health Leverages Epic Cheers CRM: Drive Patient Engagement and Operational Efficiency

Our goal for this report — and all eHealthcare Strategy & Trends member content — is to provide you tools and tips, information and inspiration to help you succeed as a digital leader at your organization. We are confident that you will find high value, actionable ideas you can put to work today.